Hi Lindsey,
Thank you for your feedback on the Stripe Polka Dot XL Bath Bundle. We're delighted to hear that you love the look and feel of the towels! However, we're sorry to learn that they haven't performed well in terms of absorbency.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Warm regards,
Team Sand Cloud
“I absolutely love the pattern, and bought the hand towels and wash cloths to go with. Everything is great, well made, and beautiful, BUT the towels are way too big for me - normal sized. Wished Sand Cloud would made regular sized towels in this print. However, my 6'8" nephew loved using a towel that "FINALLY FIT ME!"”
“I realllllly *want* to love these towels. They are adorable. The quality is very very high. Everyone who sees them, loves them.
However:
a) they are so lush that they often don’t entirely dry between my bedtime and morning routines,
b) they leave little fuzzies on my skin and face that drive me batty,
c) they somehow, and they (I don’t understand how this is occurring) do not absorb moisture from my body. I’m left with a sheen of dampness on me that I haven’t experienced after using any other brand or type of towel. I’m stumped.”
Hi Jennifer,
Thank you for taking the time to share your thoughts on the Stripe Polka Dot XL Bath Bundle. We’re thrilled to hear you find them adorable and of high quality! We understand your concerns about drying efficiency, fuzziness, and moisture absorption; this feedback is invaluable as we continuously strive to improve. We’d love to assist you further and explore potential solutions. Kindly respond to the email that we sent you.
Warm regards,
Team Sand Cloud
Hi there,
Thank you for sharing your feedback with us. We’re sorry to hear that you found the bath bundle not absorbent, it’s important for us that our products perform well and meet your expectations.
We would like to discuss further with you. Kindly respond to the email that we sent you.
We appreciate your feedback and hope to resolve this for you soon.
