Dear Laura, Thank you so much for your glowing 5-star rating of our Stripe Polka Dot XL Bath Bundle! We are thrilled to hear that you are very pleased with the look and feel of these towels. Your kind words mean a lot to us.
We truly appreciate your support and we're happy to know that you are considering purchasing more for backups. Don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with.
Once again, thank you for your amazing review and for choosing our products. We can't wait to serve you again!
We truly appreciate your feedback and are thrilled to hear that you are satisfied with your purchase.
We also share your enthusiasm for replacing all of the old ones.
Thank you once again for your kind words. We hope to have the opportunity to serve you again in the future.
“These towels are large and soft, however they shed lint horribly. I have washed and used the towels multiple times and they won’t stop shedding. Myself and my bathroom end up covered in black fuzz after every shower. I thought for the price these would be good quality, non-linty towels, but I was disappointed.”
Thank you so much for taking the time to share your experience with our Stripe Polka Dot XL Bath Bundle. We genuinely appreciate your feedback and apologize for the inconvenience caused.
We understand how frustrating it must be to deal with lint shedding from the towels, even after multiple washes and use. It is certainly not the quality that we strive to deliver to our valued customers. We sincerely apologize for falling short of your expectations in this regard. We would like to discuss further with you. Kindly respond to the email that we sent you.
“Bought the XL 2 pack. Sadly after 2 or 3 washes the stitching on the edges started to unravel. For the price I was very disappointed to pull the towels out of the dryer and find long frayed strands coming from the edges.”
Thank you so much for taking the time to share your feedback on our Stripe Polka Dot XL Bath Bundle. We truly appreciate customers like you who let us know about their experiences.
We are truly sorry for the inconvenience you encountered with the stitching unraveling after just a few washes. We understand your disappointment, especially considering the price you paid. Quality is of utmost importance to us, and we're committed to ensuring the best products for our valued customers.
We would like to discuss further with you. Kindly respond to the email that we sent you.
We truly appreciate your feedback and are thrilled to hear that it is your favorite towel. Our team strives to provide the best quality products, and it's incredibly satisfying to know that we've exceeded your expectations.
Once again, thank you for your kind words and for choosing our bath bundle. We look forward to serving you again soon!
“I really love the look of these towels. They just don’t seem like they dry you off very well, could be more absorbent (and need washcloths to match).”
Dear Kimberly, Thank you so much for your 4-star rating of our Stripe Polka Dot XL Bath Bundle! We truly appreciate your feedback. We're glad to hear that you love the look of these towels. We also appreciate your honest comment about their absorbency. We are constantly looking for ways to improve our products, and your feedback helps us tremendously in doing so. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
“Soo much lint!!! I’ve washed the towels 3 times now and I’m still having to stop the dryer 3-4 times to clean out the packed lint trap. The lint gets all over my wet hands and face. Idk if the lint issue will ever get better. I do like the size of the XL towel, the weight, and the absorbency. For the amount of money and the amount of black lint all over my house I will not purchase again.”
Thank you for your feedback on the recent purchase you made with us. We are sorry to know about the damage caused. Your comments have been forwarded to the relevant team. We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Tracie,Thank you so much for your amazing 5-star rating of our Stripe Polka Dot XL Bath Bundle! We are thrilled to hear that you loved it. Your support means the world to us!
Your enthusiasm and kind words truly motivate us to continue delivering top-notch products and exceptional customer service.
We sincerely appreciate your feedback and we can't wait to serve you again in the future!
