“I slept in it and never heard a peep! It is kind of like a towel after a bath. I can sit and do my nails and my hair and still be covered. Or run downstairs and watch TV and sip cocoa.
It washes up great and kept the color and no fraying. Love it. Bring back the frogs.”
Hi Gregory,
Thank you for sharing your feedback on the Classic Stripe Hooded Poncho in Dusty Pink. We're delighted to hear you think the rest of the poncho is great! However, we’re sorry to learn that the neck hole and hood didn’t fit as expected. Your insights are important to us, and we will certainly consider them as we look to improve our designs.
Thank you for reaching out and sharing your experience!
Warm regards,
Team Sand Cloud
“Honestly I'll probably use it more sitting around the house in the winter than at the lake in the summer. That said, it's a huge improvement to our weekends camping on the lake.”
Hi there,
Thank you for your feedback regarding the delivery of the Classic Stripe Hooded Poncho. I'm truly sorry to hear about the delay in receiving your order and that it took an initiated claim to resolve. We appreciate your insights, as they help us improve our processes for a better experience in the future.
Warm regards,
Team Sand Cloud
Hi there,
I’m really sorry to hear that you haven’t received your order. That’s definitely not the experience we want for our customers. We appreciate your feedback and would love to look into this for you.
Warm regards,
Team Sand Cloud
