Hi there,
Thank you for your thoughtful feedback on the Terra Hair Towel Ivory. We are so glad to hear that the lightweight feel has been comfortable for your neck while still being absorbent and practical for shorter to medium length hair. That balance of comfort and performance is exactly what we aim for.
We truly appreciate you taking the time to share your experience and for supporting Sand Cloud. Every purchase helps us continue our mission of protecting our oceans and marine life. If you ever need anything, we are always here to help.
Hi Tracy,
Thank you for bringing this to our attention. We're so sorry to hear about the issue you experienced with your Terra Hair Towel. It sounds frustrating to have the edge sewing come apart, especially after just one wash. We would love the opportunity to make this right for you. Please reach out to our customer service team, and we'll assist you further.
Warm wishes,
Team Sand Cloud
“My hair towel isn't long enough to envelope all of my hair (shoulder length, on the thin side) and it's very hard to button. The button holder needs to be able to stretch a bit to get all the hair in.
It is comfortable and less bulky than others I've tried”
Hi Michelle,
Thank you for taking the time to share your thoughts on the Terra Hair Towel. We're glad to hear that you find it comfortable and less bulky compared to others! However, we’re sorry to learn that the size and button holder didn’t work as well for you as we had hoped. Your feedback is invaluable, and we appreciate your insights on improving the design.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Warm regards,
Team Sand Cloud
“Exception material. The use is easy and convenient. Weighs way less than a towel, wrapped and piled on one’s head! I love it! Have purchased more for daughters and granddaughters-gifts. Especially for college students -awesome idea!”
