“I placed my order for this towel as well as the masks bacon on the 5th of August and it’s now the 26th. I have yet to see even an email telling me my items have shipped. Now I am unable to take on a long weekend vacation as I had planned to do. I expect to love both items purchased, but so far, I can’t...”
“I would love to write a wonderful review but I have still not received my towel. It was a gift for my daughter's birthday which has come and gone. Now it says it is on back order but it didn't say that when I bought it. :( She has another one and loves it!”
“My order for the Crush Turtle XL never arrived. I emailed twice only to receive 2 automated responses, no human ever reached out. It wasn't until I made a comment on one of their social media posts that they finally responded. What is interesting is that I was told it was a "pre-order" but it most certainly did not say that when I ordered it. What is even more interesting is that just posted a review on here on 8/19 with the Crush Turtle XL...surely theirs was "pre-ordered" too.
I'm sure the item is good, but overall the service has been poor. I won't be buying from Sand Cloud again and I will likely not recommend it to others.”
“Absolutely love it! I’ve been using it at the beach all week and it does it’s job of keeping the sand off. It is also big enough for my boyfriend and I and super soft. I definitely recommend buying it!”
“I ordered this towel 7/25. I got this email to review a product I have not received yet. It was initially scheduled to ship the first week of August. On 8/3 I got an email stating it was delayed and would ship the week of 8/7. I have not gotten any shipment notification, but got an email asking to review the product... it is now 8/16 and still no product”
“I haven't received it yet. ordered this product a month ago and I have not received it I would love to write a review but I have no clue when I'm going to get it”