“I just put this on a few weeks ago and I have to keep pushing it up when it rains or it collects rain and gets very heavy. This happened the last time and it ripped so I thought the replacement might be better and tighter but it's not, unfortunately.”
Hi Kelly,
Thank you for taking the time to share your experience with the Replacement Cover. We’re sorry to hear that you’ve been having trouble with water pooling and the weight it adds. That can indeed be frustrating, especially when it affects the integrity of the cover itself.
Please call our customer service line at 1-800-560-8383 so that we can gather more information and offer the best solution we possibly can. We are looking forward to assisting you!
Best,
The ShelterLogic Team
Hi Thomas,
We are awfully sorry to see that you are unhappy with your cover. The standard cover does include a 1-year limited warranty, and if anything goes wrong within that time frame, we strongly suggest submitting a claim. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow (if applicable), it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier materials have a longer warranty and life expectancy, which might better suit your needs. If you wish to discuss any of this in more detail, our customer service team is available 7 days a week 1-800-560-8383.
Best,
The ShelterLogic Team
“The only thing I can say is it solves your storage issue in the short term. Unfortunately they do not pass the test of time and need to be replaced every 1-3 years depending on the wind in your area. The material degrades pretty fast and you will end up needing to replace it before you expect to. That said, replacing the cover takes 1-2 hours with 2 people and it is pretty easy.”
Hi Miguel,
Thank you for your honest 4-star review! We appreciate your feedback regarding the cover's lifespan and the ease of replacement. While we're glad it has helped with your storage issue, we understand that durability is a key concern.
If you’re considering options for added longevity, we suggest looking into our thicker covers for enhanced resistance against the elements. If you have any questions or need assistance, please feel free to reach out. Your support is invaluable to us!
Best,
The ShelterLogic Team
Hi there,
Thank you for your fantastic 5-star review! We're delighted to hear that the new cover has met your expectations and is just as durable as the original you had for 10 years. Your recommendation means a lot to us, and it’s great to know you found the quality to be excellent for a fair price.
If you have any questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support!
Best,
The ShelterLogic Team
“This is the 2nd replacement cover over the original frame. The original was damaged by a 6" tree falling in a windstorm, bending the frame and tearing the cover. After a replacement cover was installed, another limb from another storm punched a hole in the new cover. I moved the entire garage to a different location but not as well protected from wind. The 2nd cover ended up torn beyond use so now I have a 3rd cover to install. I moved the shed again to a more open area with no trees but more prone to wind. The original frame is still holding up after 3 covers.”
Hi Ron,
Thank you for your detailed 5-star review! We truly appreciate your loyalty and the insights you’ve shared about your experiences with our replacement covers. It’s great to hear that the original frame has stood up to the elements despite the challenges you've faced.
We understand the frustration when weather can be so unpredictable, and we’re glad you’re finding a solution by relocating. Your dedication to maintaining your shelter is commendable! If there's anything we can assist you with during this next installation, please don’t hesitate to reach out.
Best,
The ShelterLogic Team
Hi Laura,
Thank you for your amazing 5-star review! We're so glad to hear that you love the gray cover. It’s wonderful to know that it meets your expectations!
If you have any questions or need anything else, feel free to reach out.
Thanks again for your support!
Best,
The ShelterLogic Team
Hi Olivier,
Thank you for your insightful 5-star review! We’re glad to hear you’re pleased with the Replacement Cover for the Garage-in-a-Box®. Please note that we do offer the end panels by itself, but in a heavier grade material, not the standard material that originally comes with the Auto-shelter. If you have any other questions or wish to discuss this in more detail, please feel free to start a live chat or contact us at 1-800-932-9344.
Thanks again for your support!
Best,
The ShelterLogic Team
Hi Robert,
Thank you for your outstanding 5-star review! We’re so glad to hear that the replacement cover met your expectations and aligns perfectly with the product description. Your satisfaction is our top priority, and we appreciate your kind words! If you need any further assistance or have questions, feel free to reach out anytime.
Best,
The ShelterLogic Team
