“I got the model number from my old cover. i easily found the correct reploacement tarp on your website. I ordered it. It came a few days later. I waited for a day with little wind. I took off the old tarp an put on the new replacement tarp. No problems. It looks great. I am very pleased with the whole experience!”
Hi Randy,
Thank you for your fantastic 5-star review! We're so pleased to hear that you found the correct replacement tarp easily and that the installation went smoothly for you. It's great to know that you're happy with the look and quality of the new cover!
If you have any questions or need assistance in the future, don’t hesitate to reach out. We truly appreciate your support!
Best,
The ShelterLogic Team
Hi Elena,
Thank you for your amazing 5-star review! We're delighted to hear that you're happy with your replacement cover and that the delivery was quick and installation was a breeze. Your satisfaction means a lot to us!
If you have any questions or need further assistance, feel free to reach out. We're here to help!
Best,
The ShelterLogic Team
Hi Claude,
Thank you for your wonderful 5-star review! We're thrilled to hear that the replacement cover fit your old frame perfectly. It's always great to know that our products are working well for our customers!
If you have any questions or need further assistance, feel free to reach out. We're here to help!
Best,
The ShelterLogic Team
Hi John,
Thank you for the wonderful 5-star review! We’re so glad to hear that you find our Replacement Cover for the Garage-in-a-Box to be a good product at a fair price. Your feedback is truly appreciated and motivates us to keep delivering quality solutions.
If you have any questions or need assistance in the future, feel free to reach out. We're here to help!
Best,
The ShelterLogic Team
Hi Bill,
Thank you for your 5-star review! We're glad to hear that you're generally satisfied with the Replacement Cover for your Garage-in-a-Box® setup. We appreciate your feedback regarding the alignment of the lower pocket for the bottom bar.
We’re continually looking to improve our products and customer experience, so your input is invaluable. If you encounter any further challenges or have suggestions as you continue to use the cover, please don't hesitate to reach out.
Thanks again for your feedback, and happy sheltering!
Best,
The ShelterLogic Team
“The product itself works as advertised. Doesn't hold up as well as the PVC version, but that costs 4-5 times more, so this is a good value. However. If you plan on instaling this yourself, DO NOT ATTEMPT TO DO SO WITH THE HELP OF YOUR SPOUSE. I recommend inviting over some of your buddies and drinking a lot of beer before you even open the box. Make sure any weapons or sharp objects have been cleared from the area. Do not read the directions, they won't help you. Instead, just put the cover on and off a bunch of times. Good to have the cat with you so that you can blame someone when the little black ribbon gets sucked into the fabric pocket, starting a side quest that will have you inventing new tools to try to grab the free end of the strap which is stubbornly refusing to budge from it's home, 3" from the opening, just further than your fingers can reach. Under no circumstances utter the words "I TOLD you...," even in jest. If you follow the above instructions, the cover will NOT fit correctly, but you will still have your spouse and your friends. The next hurricane will destroy the cover and you'll get a second chance, so don't worry that it doesn't fit perfectly. Repeat after me: It's good enough. Just leave it.”
Hi Jay,
Thank you for the hilarious review! We love your candid approach to the installation process—sometimes it really does take a village (or at least a few beers) to get the job done! We appreciate your understanding of the balance between quality and price, and it sounds like you’ve got a great strategy for managing those little quirks that come with the job. If you need any assistance or have questions down the road, don’t hesitate to reach out. Enjoy your cover, and may your future installations be smooth (and maybe a little less adventurous)!
Best,
ShelterLogic
Hi Shannon,
Thank you for the fantastic 5-star review! We're so glad to hear that the replacement cover fit perfectly over your existing shelter frame. It’s always our aim to provide products that seamlessly integrate with your setup.
If you have any questions or need assistance down the line, don’t hesitate to reach out. We’re always here to help!
Best,
ShelterLogic
Hi Richard,
Thank you for your feedback! We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow, it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier material fabric has a longer warranty and life expectancies which might better suit your needs. If you would like to discuss any of this in more detail, our customer service team is available 7 days a week 1-800-560-8383.
Best,
ShelterLogic
