Hello, We are very sorry to hear about this! Customer satisfaction is very important to us and we would like to be given the opportunity to make this right. Please give us a call at 1-800-932-9344, we are available 7 days a week. Thank you ,Customer Service,Dani
“We ordered this online. It came in the amount of time they said it would. We had to wait for the rain to stop to install it. I installed it by myself with no trouble.”
We are glad to see that you are pleased with your cover kit! Thank you for taking the time to share your thoughts and for choosing Shelterlogic!,Customer Service,Debora
“Origonal cover was 10 years +... it was lookin beat, acutally it was really beyond beat. Debated on just scrapping the whole thing and doing a shed, where I live they love permits. So I checked out the sight and was happy to find they offered replacement covers. Price was very reasonable. Directionns were spot on delivery was prompt and arrived in good candition took about 4 hours. Alls good.”
