Hi Michael,
Thank you for your wonderful 5-star review! We're so pleased to hear that the Super Max™ Enclosure Kit is working great for both summer and winter. It's fantastic to know that it's meeting your needs year-round!
If you have any questions or need further assistance, feel free to reach out to us anytime.
Warm regards,
The ShelterLogic Team.
Hi Solomon,
We’re sorry to hear that you received your Super Max™ Enclosure Kit with some missing pins. We understand how frustrating this can be, and we appreciate you bringing it to our attention. Our goal is to ensure that all components are included for your convenience and satisfaction.
Please reach out to our customer service team, and they will be more than happy to assist you in resolving this issue. Please call 1-800-560-8383.
Thank you for your feedback!
Warm regards,
The ShelterLogic Team.
Hi Sean,
Thank you for your thoughtful 5-star review! We're glad to hear that you found the Super Max™ Enclosure Kit easy to set up and that it has lasted you a long time. We do appreciate your feedback regarding its performance in windy conditions. Ensuring the tarp maintains its integrity is important to us, and your insights help us understand how we can improve.
If you ever have questions or need tips on maximizing the durability of the enclosure, feel free to reach out. We're here to help!
Best,
ShelterLogic
“WARNING!!! This doesn't come with a roof!! It only comes with walls. I was very disappointed. The material seems thin. We'll see how it holds up this winter. Saying, "cover sold separately" is not clear language. A cover could be a bag that holds all the walls and roof. Please be more clear in your description.”
Hello Sam,
Yes, the Canopy frame and cover sold separately. If you wish to place an order for the Canopy frame and cover, please feel free to start a live chat or call us at 1-800-560-8383.
Thank you
