Hi Michel,
Thank you so much for your wonderful review! We're thrilled to hear that the Max AP™ Gazebo Canopy is providing the perfect protection for your convertible. It’s great to know it’s making a positive impact under those big pine trees!
If you have any questions or need any assistance, please don’t hesitate to reach out. We're here to help!
Best,
The ShelterLogic Team
“I'm not 12 leave review but after getting 3 inches with rain on top, Discuss zebo canvas top held on for dear life until I could get the snow off which was pretty heavy. I'm glad I didn't cheat out and get some knock off brand. I also double staked the rope ends And I put stainless steel screws where the metal couples to metal. I am very surprised and relieved I don't have to replace it. Well done shelter logic”
Hi Kevin,
Thank you so much for your fantastic 5-star review! We're thrilled to hear that the Max AP™ Gazebo Canopy held up so well against the heavy rain and snow. It's impressive to see the precautions you took, like double staking and using stainless steel screws, to ensure its durability in tough conditions.
Your feedback is truly valuable, and it's great to know that you’re relieved not to have to replace it. We're proud to be a part of your outdoor setup. If you have any questions or need assistance in the future, feel free to reach out.
Best,
The ShelterLogic Team
Hi Calvin,
Thank you for the amazing 5-star review! We’re glad to hear that you’ve found the Max AP™ Gazebo Canopy easy to assemble. It sounds like you've really put them to the test with those high winds, and we appreciate your trust in our product during such intense weather.
If you have any future questions or need assistance, feel free to reach out. Wishing you many successful uses with your canopies!
Best,
ShelterLogic
Dear Pauline,
Thank you so much for your 5-star rating and fantastic feedback on our Max AP™ Gazebo Canopy - 6 Legs 10 x 20 ft. We greatly appreciate your support!
We are delighted to hear that you are happy with the size and quality of our product. It's wonderful to know that your previous gazebo served you well for 8 years, proving its durability. We understand that unexpected weather events can cause damage, but we're glad you decided to purchase another one.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are always here to help!
Best regards,
ShelterLogic!
Dear Donald,
Thank you so much for your fantastic 5-star rating of our Max AP™ Gazebo Canopy - 6 Legs 10 x 20 ft. We really appreciate your feedback and are thrilled to hear that the canopy has been a great investment for your family. We take pride in offering tough and durable products that can withstand the elements, and it's wonderful to know that our canopy has met your expectations.
Thank you once again for choosing our product and taking the time to share your positive experience. We are always here to assist you if you ever need any further assistance.
Best regards,
ShelterLogic
“No Quality Control! Tube fittings required modification because they had lots of burrs that were very sharp. Even after that, the canopy looked like junk because the tube fittings were welded way out of line. One of the poles was also missing paint about one inch wide all the way along the pole. Shelter Logic needs to find out what Quality Control is and use it.”
Hello Brian,
We are very sorry to hear about this! We strive to provide a quality product and can assure you that this is not a common occurrence. You should not have to modify any parts provided in your package. Please reach out to us with your model number, the defective part numbers and pictures so we can further review and get those parts replaced you. We are available 7 days a week at 1-800-932-9344.
Thank you
