“I need a new canopy replacement cover for my 12 x 12 Corral shelter. I've even taken the tag off and put in the replacement number and nothing comes up. Please let me what I need to order. Thanks Rob”
Hi Rob,
Thank you for reaching out and for your 5-star review! We appreciate your support. For assistance with ordering a replacement cover for your 12 x 12 Corral Shelter™, we recommend checking our official website or contacting our customer service team. They’ll be able to help you find the exact part you need.
For ShelterLogic product inquiries, please call 1-800-560-8383.
If you have any other questions, feel free to ask. We're here to help!
Best,
The ShelterLogic Team
Hi Karla,
Thank you for your review. We are sorry to hear about this. Please submit a warranty claim to gather more information and offer the best solution we possibly can.
https://www.shelterlogic.com/warranty-claims
We are looking forward to assisting you!
Best,
The ShelterLogic Team
Hi Lisa,
Thank you for your fantastic 5-star review! We're so happy to hear that you're super happy with your Corral Shelter™ Livestock Shade. Your satisfaction means the world to us! If you ever have any questions or need assistance, feel free to reach out.
Best,
The ShelterLogic Team
“This is my 2nd shelter and the first one is still going. Easy put up We made ours permanent with wood instead of panels. Very sturdy! And the first one lasted a long time we just ordered a top replacment a year ago. They work great! Horses love it! and I didn't spend a fortune.”
Hi Melinda,
Thank you for your amazing 5-star review! We're so glad to hear that you're enjoying your Corral Shelter™ and that it's holding up so well. It's fantastic that you found it easy to set up and made it a permanent fixture! Horses really do appreciate a solid shade. Your feedback means the world to us!
Best,
The ShelterLogic Team
“This is our second cover. Due to the extreme winds from the last storm, the shelter poles were bent, the cover itself never ripped. Packaging was not the best.”
Hi Bobbie,
Thank you for your amazing 5-star review! We're thrilled to hear that the cover held up so well during the extreme winds. It’s always our goal to provide durable products that withstand the elements. Your continued trust in our shelter means a lot to us!
If you ever have questions or need assistance, we're here to help.
Best,
The ShelterLogic Team
Hi Alison,
Thank you for your fantastic 5-star review! We're thrilled to hear that you've loved your Corral Shelter over the years. We understand the importance of keeping your shelter in top condition, and we apologize for the inconvenience regarding the replacement tarp. Please reach out to our customer service team, and they’ll be glad to assist you in purchasing the correct tarp for your needs. We can be reached on 1-800-560-8383.
If you have any other questions or need further help, we're just a message away!
Best,
The ShelterLogic Team
“After owning 1 for a year, I've just set up 2 more. These are wonderful shelters for my horses. They provide great shade and relief from rain/snow. I've placed them next to my barn to extend my stalls and the horses love them. I might need 1 more!”
Hi Jennifer,
Thank you so much for your amazing 5-star review! We're thrilled to hear that you've found the Corral Shelter™ to be a wonderful addition for your horses. It's fantastic that they provide shade and protection from the elements in such a cozy way!
We love that you’re expanding your setup next to the barn. It sounds like a perfect solution for giving your horses that extra comfort. If you do decide to add one more, we’re here to help!
Thanks again for sharing your experience, and happy sheltering!
Best,
The ShelterLogic Team
“Excellent Shelter. I have two. Easy to setup and withstood 75 mph winds during several rain storms. I very much like the product. I do wish they had not increased in price by $100 in a year. Everyone is price gouging..The horse people buying this aren't wealthy. Or they'd build something more permanent. The canvas material holds up well, but for one of my horses that gets bored and finds a loose thread. Now we have a shredded canvas despite using anti-chew products on it. This is a great solution to the shelter need for animals. But hey guys, lower the price.”
Hi SeaweedSunshine,
Thank you for your insightful 5-star review! We're thrilled to hear that your Corral Shelter™ has performed so well in challenging weather and that you’ve found it easy to set up. Your feedback about the price increase is duly noted, and we genuinely appreciate your perspective on the affordability for equine care.
We’re also sorry to hear about your horse’s antics with the canvas material. We strive to provide durable products, and your comments help us improve. If you ever need tips on enhancing the longevity of your shelter, feel free to reach out!
Thanks again for your support, and we hope your horses continue to enjoy their shade!
Best,
The ShelterLogic Team
