“I am very disappointed I bought the whole shed and had no issues for a couple of years The replacement cover was only on for 5 months and the threads started separating and started leaking”
Hello Penny,
We are very sorry to hear about this! All our shelters include a 1-year limited manufacturer's warranty, and if they cover tears within that period, we suggest filing a claim and having that reviewed and possibly replaced by the corresponding department. If you have any questions or concerns, please feel free to contact us at 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
Thank you
“When part of a locust tree fell during a bad storm, it wiped out the top of my shed in a box! As the frame could be fixed, I wanted to replace the canvas covering. Called and within very few days the entire kit of replacement canvas was on my front porch! Excellent customer service and turnaround time. MY shed had been up over 6 years when this happened so I was excited to see the new canvas go up. I am 69 and I was able to do it myself with the help of a friend. 3 Hours later even these old birds got the job done. I love how my shed looks brand new again!”
Thank you so much for the 5-star rating of our Replacement Cover Kit for the Shed-in-a-Box; 10 ft. x 10 ft. x 8 ft. Standard PE 7.5 oz. Gray! We're so glad that the replacement cover kit saved the day when part of a locust tree fell and damaged your Shed-in-a-Box. We are delighted to hear that with the help of a friend, you able to install it in 3 hours and make it look brand new again! We always strive to provide excellent customer service and turnaround time, and we're so glad that it reflects our efforts. Thank you for your patronage and the great rating!
“The replacement cover was not too difficult to install just had to mostly disassemble the entire structure. It surprised me that the replacement cover has begun tearing after only 8 months whereas the original lasted about 2 years.”
Hello Daniel,
We are very sorry to hear about this! All our shelters include a 1-year limited manufacturer's warranty, and if they cover tears within that period, we suggest filing a claim and having that reviewed and possibly replaced by the corresponding department. If you have any questions or concerns, please feel free to contact us at 1-800-932-9344.
https://www.shelterlogic.com/registration-and-warranties
Thank you
“We have two of these sheds on our ranch, using them as temporary hay storage until permanent structures can be built. We live in a brutal climate, scorching hot in the summer, brutal cold in the winter and LOTS of wind, so they take a beating. Both covers lasted over two years but didn't look like they'd take a 3rd so we ordered the replacement kit. Now both are set for a few more years.”
Thank you so much for taking the time to leave such a great review of the Replacement Cover Kit for the Shed-in-a-Box® 10 ft. x 10 ft. x 8 ft. Standard PE 7.5 oz. Gray! We really appreciate your business and loyalty as a customer. We're glad to hear that you and your family were able to safely store your hay with these sheds, despite the harsh climate. Your satisfaction with the product is important to us and we value your feedback. Thank you!
