“from the last cover I purchased I noticed you changed the strapping from 1” to 3/4”. Along with that came a smaller ratchet. Fortunately I kept my old ratchet because the new ones slipped when tightened. It seemed that the pawl didn’t catch correctly. I agree the 3/4” strap material is okay but the quality of the new ratchet is inferior. Other than that the covers fit perfectly and will keep using and recommending your product. One more thought I replaced the original nuts to nylock style nuts. You can snug them to tight without distorting the tubes. That way I can break the frame down every spring and set it up again in the fall. I also replaced the carriage bolts with button head cap screws.”
Hi William,
Thank you for your detailed review and for the 5-star rating! We’re glad to hear that the covers fit perfectly for your Shed-in-a-Box® and that you continue to recommend our products.
We appreciate your feedback regarding the strapping and ratchets. Your insights are valuable and help us improve our offerings. It’s great to see how you’ve modified the nuts and bolts for enhanced performance; your creativity is commendable!
If you have any other suggestions or need assistance, please feel free to reach out.
Warm regards,
The ShelterLogic Team.
“Arrived within a week after ordering from the official website. Easy to install and now I have inspired my neighbour to replace his old shelter cover with a new shelter logic replacement cover.”
Hi Tamara,
Thank you for your amazing 5-star review! We’re thrilled to hear that your Replacement Cover Kit arrived promptly and that you found it easy to install. It's wonderful to know you've inspired your neighbor as well—we love seeing our products make a positive impact in the community!
If you have any questions or need assistance, don't hesitate to reach out!
Warm regards,
The ShelterLogic Team.
“I've had this shed-in-a-box for many years, and over the years had to replace the zippered front-door multiple times, the top cover once, and never the back wall
I wish ShelterLogic would sell the parts individually, so I don't have a pile of unused back-walls and a couple of spare tops
I'd give 5-stars if they sold individually”
Hi Matthew,
We’re sorry to hear about your experience! While we do offer replacement covers without the door panel, this is only available if you choose to upgrade to a heavier material. The standard zipper end panel comes pre-packaged with the main cover as part of a Cover Kit and is not sold separately.
We offer three material grades:
7.5 oz Standard Fabric
14.5 oz Heavy-Duty PVC
21.5 oz Ultra-Duty PVC
The heavier-grade options come with extended warranties and longer life expectancies, which may better suit your needs.
To ensure you receive the correct replacement, please contact our customer service team. We're available 7 days a week via live chat or phone at 1-800-932-9344.
Thank you
Hi Kenneth,
Thank you for your fantastic 5-star review! We’re thrilled to hear you liked the Replacement Cover Kit and look forward to serving you again next year. Your support means everything to us!
If you have any questions or need assistance, don’t hesitate to reach out.
Warm regards,
The ShelterLogic Team
“Nice cover. Easy to install but it just does not last through the winter weather in the northeast. I remove snow off of it every time it snows and the cover material dries out quickly.”
Hi David,
Thank you for your feedback! Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow, it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. The heavier material fabric has a longer warranty and life expectancies which might better suit your needs. If you would like to discuss any of these in more detail, our customer service team is available 7 days a week 1-800-560-8383.
Best regards,
The ShelterLogic Team.
Bonjour,
Merci beaucoup pour votre commentaire élogieux sur notre kit de couverture de rechange, fabriqué aux États-Unis. Nous sommes ravis que vous partagiez notre fierté de soutenir la fabrication locale. Votre satisfaction est notre priorité !
Si vous avez d'autres questions ou suggestions, n'hésitez pas à nous en faire part.
Cordialement,
L'équipe ShelterLogic Group
Hi Omar,
Thank you so much for the amazing review! We're thrilled to hear that you're satisfied with our product and that our customer service met your expectations. Your kind words truly mean a lot to us and motivate us to keep delivering top-notch quality and support.
If there’s anything else we can assist you with, please don’t hesitate to reach out!
Warm regards,
The ShelterLogic Team
Hi Joseph,
Thank you for your fantastic review! We're delighted to hear that you were able to save some money by purchasing just the cover, and it's great to know that your frame is still in good condition. Your satisfaction is our top priority!
If you have any questions or need assistance in the future, please don't hesitate to reach out.
Best wishes,
The ShelterLogic Team.
