“The process was easy to order and received in a timely manner but here is the issue. I needed a 10x10x9.6 which evidently is no longer made, so instead I ordered a 10x10x8 using the same frame. Now all the stitching on the door has came out and I am unable to use the zipper..”
Hello Ann,
We are sorry to hear about this. Please submit a warranty claim to gather more information and offer the best solution we possibly can.
https://www.shelterlogic.com/registration-and-warranties#submit-a-warranty-claim
We are looking forward to assisting you!
“The product arrived on time and with the easy to follow instructions, my wife and I had the new cover on the frame in just a few hours including the new end pieces. I relay like these products and the only reason I had to replace it was due to a large branch falling from a tree on it. The branch needed to be cut with a chain saw and still only caused a small tear on the side near the front top corner. These are durable sheds as I have a second one as well.”
Thank you, Brian, for the fantastic 5-star rating on our Replacement Cover Kit for the Shed-in-a-Box; 10 ft. x 10 ft. x 8 ft. Standard PE 7.5 oz. Gray! We're thrilled to hear that the product arrived on time and that the instructions were easy to follow. It's great to know that you and your wife were able to install the new cover on the frame in just a few hours, including the new end pieces. We're sorry to hear about the unfortunate incident with the branch falling on your shed, but it's impressive to hear that even a chain saw only caused a small tear near the top corner. That speaks volumes about the durability of our sheds. We appreciate your continued support, and if you ever need any further assistance, please don't hesitate to reach out. Thanks again for choosing our products!
Dear James,
Thank you so much for giving our Replacement Cover Kit for the Shed-in-a-Box™ 10 ft. x 10 ft. x 8 ft. Standard PE 7.5 oz. Gray a fantastic 5-star rating! We truly appreciate your feedback and support.
We're thrilled to hear that the replacement cover fit your old frame perfectly. However, we apologize for the inconvenience faced with the small ratchet that wouldn't move. Rest assured, we take your feedback seriously, and we will look into this matter to make improvements where necessary.
Once again, we are grateful for your positive review and for choosing our product. We strive to provide our customers with excellent value, and we're glad to know that you found it to be a good value overall.
If you have any more feedback or need any assistance in the future, please don't hesitate to reach out to us. We're here to help.
Best regards,
ShelterLogic
Dear John,
Thank you so much for your fantastic 5-star rating on our Replacement Cover Kit for the Shed-in-a-Box® 10 ft. x 10 ft. x 8 ft. Standard PE 7.5 oz. Gray! We truly appreciate your kind words and the time you took to leave such a positive review. It's great to hear that our product lived up to your expectations and satisfied your needs exactly as advertised. We're thrilled to have you as a satisfied customer!
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to provide you with the best possible service and assistance.
Once again, thank you for your support and for choosing our product. We hope it continues to meet your expectations.
Best regards,
ShelterLogic!
“So happy with the replacement cover, it took my husband and I about an hour or so to get it back on the frame and fitted properly. Unless your a handyman I feel the average homeowner would have problems with the ratchets and trying to get the cord started into it and figuring it out how to use them other than that because we’ve done this before we knew what to do. This was an awesome buy and I will buy it again.”
Dear Lisa,
Thank you so much for your glowing 5-star review of our Replacement Cover Kit for the Shed-in-a-Box® 10 ft. x 10 ft. x 8 ft. Standard PE 7.5 oz. Gray. We truly appreciate your feedback and are thrilled that you are satisfied with your purchase.
We're glad to hear that you and your husband were able to successfully install the replacement cover and that it fit perfectly on the frame. We understand that the ratchets and cord can be a bit tricky, but we're glad it was not a problem for you.
Your kind words and endorsement mean the world to us, and we are grateful for your support. If there's ever anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!
Best regards,
ShelterLogic!
Dear Russell,
Thank you so much for awarding our Replacement Cover Kit for the Shed-in-a-Box® 10 ft. x 10 ft. x 8 ft. Standard PE 7.5 oz. Gray with a fantastic 5-star rating! We truly appreciate your kind feedback.
We're thrilled to hear that the replacement cover fit your shed perfectly! It's always our goal to ensure our products are of the highest quality and meet all requirements. We're glad to know that installing the cover was a breeze for you and that it now looks great.
We're grateful for your support and for choosing our product. If you have any questions or need further assistance in the future, please don't hesitate to reach out to us. We're always here to help!
Thanks again, and we hope you continue to enjoy your shed with its brand-new cover.
Warm regards,
ShelterLogic
“Recently purchased a replacement cover for my shed. The last one was starting to show it's age. Easy to order, affordable, fast shipping and easy installation made this experience a 5 out 5.”
Dear Kevin,
Thank you so much for your wonderful 5-star rating of our Replacement Cover Kit for the Shed-in-a-Box® 10 ft. x 10 ft. x 8 ft. Standard PE 7.5 oz. Gray! We are delighted to hear that you recently purchased a replacement cover for your shed and that you had such a positive experience overall.
It's great to know that the ordering process was easy and that the cover was both affordable and delivered to you quickly. We understand how important it is to receive your items promptly. Moreover, we're thrilled to hear that the installation process was smooth and hassle-free for you.
We appreciate your kind words and your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. As always, we strive to provide top-notch products and excellent customer service.
Thanks again for your feedback, and we hope you enjoy your new shed cover!
Best regards,
ShelterLogic
