“I had an older “Garage in a box” and we had a wind storm come through and it blew the top apart shredding it. I ordered a replacement and it was there in 2 days. It slipped right over the existing frame with no problem. Thank you!”
Hi Scott,
Thank you for your wonderful 5-star review! We're thrilled to hear that your replacement cover arrived quickly and fit perfectly over your existing frame. It's great to know you're back to having reliable protection for your belongings.
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We're here for you!
Best,
The ShelterLogic Team
“Couldn't give it 5 stars since I'd like some quality improvements especially on the glued hemed ends of the walls, but still a decent value. Shipping was quick and easy.”
Hi Zach,
Thank you for your thoughtful 4-star review! We appreciate your feedback regarding the quality improvements on the glued hemmed ends of the walls. Your insights are invaluable to us as we strive to enhance our products.
We're glad to hear that you found the value decent and that shipping was quick and easy. If you have any further suggestions or questions, please feel free to reach out.
Best,
The ShelterLogic Team
Hi Frankie,
Thank you for your fantastic 5-star review! We’re thrilled to hear that you found the installation fairly easy. Our goal is to make the process as straightforward as possible for everyone.
If you have any questions or need further assistance, don’t hesitate to reach out. Your satisfaction is our priority!
Best,
The ShelterLogic Team
“The replacement cover is substatially the same as the one that came with the original product. Mine lasted about 6 years in New England weather. The one mistake I made, I think, is putting the original cover on too tightly - this caused a lot of wear at the corners of the frame where the wind would cause the cover to rub. Also, the door covers were torn where the end of the frame bolts contacted them. I think Shelterlogic should provide some kind of plastic end cap to put over the thread-end of the bolts to prevent that - I used 1/4-20 SS cap nuts on this replacement cover. Also, the adhesive tape Shelterlogic suggests for patches is no longer manufactured and the other tapes I have tried do not work in temperatures below 40F - I thinks Shelterlogic should looks at this and provide some updated guidance to users.”
Hi there,
Thank you for your thoughtful 4-star review! We're glad to hear that the replacement cover is performing well for you, and we appreciate your feedback regarding wear at the corners and the door covers. Your suggestion for plastic end caps is an interesting one, and we will certainly take it into consideration as we look to improve our products.
We also apologize for the inconvenience regarding the adhesive tape; we'll make sure to review our guidance and consider alternatives that perform better in cooler temperatures. Your input is invaluable in helping us provide the best possible experience for our customers.
If you have any further questions or suggestions, please don’t hesitate to reach out. We're always here to assist you!
Best,
The ShelterLogic Team
“It fits like the original I think I’ve replaced my cover 3 times now it lasts 3 years then it’s done the uv rays and Mother Nature catches up with it but all and all does what it is supposed to”
Hi there,
Thank you so much for your fantastic 5-star review! We're delighted to hear that the replacement cover fits well and performs as expected for you. It's great to know that you've had several years of reliable use—three years is impressive!
We understand that UV rays and weather can take a toll over time, but we appreciate your loyalty and continued support. If you ever have any questions or need assistance, feel free to reach out. We're here to help!
Best,
The ShelterLogic Team
“I’ve been using the garage in a box product(s) since 2009. I’ve had to replace the cover about every three to four years. The location where my garage is gets full sun all day so the sun will break the fabric down but I’ve seen other covers last much longer in more shaded areas.
Covers like everything else in the world have gone up in price recently. You could probably save some money if the factory will allow you to pick up your own. Customer service is very good and surely would answer the question about pick up at location.”
Hi Roy,
Thank you for your excellent 5-star review! We're thrilled to know that you've been a loyal user of the Garage-in-a-Box since 2009 and appreciate your insights about the cover's durability in full sun. We understand that environmental factors play a significant role in wear and tear.
We’re also glad to hear that our customer service team has been helpful for you! If you have any more questions or need assistance in the future, don’t hesitate to reach out. We're always here for you!
Best,
The ShelterLogic Team
“The winters can be tough in NH and this past winter brought heavy snow, ice, and falling tree branches. I needed a new cover due to tree branch damage. The original cover had lasted numerous NH winters without a problem. This replacement made my tractor storage tight and dry again!”
Hi Mitchell,
Thank you for your fantastic review! We're thrilled to hear that our replacement cover has kept your tractor storage tight and dry, especially after such a challenging winter in NH. It's great to know that our products are holding up well against the elements. If you have any questions or need further assistance, please don’t hesitate to reach out!
Best,
ShelterLogic
