“Haven't had it up very long but the last one lasted 6 years so here's to hoping this one makes it that long too. We are in upstate NY and get heavy winds as well as snow. We do our best to position it along a tree line to help break the wind.”
Hello Tom,
We are awfully sorry to see that you are unhappy with your cover. Please know that fabric life is affected by the application, location, and the physical elements the shelter is exposed to. If you live in an area that gets more sun exposure than most of the cover, along with exposure to other elements such as strong winds and snow, it can also affect longevity. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. If you would like to discuss any of this in more detail, our customer service team is available 7-days a week at 1-800-932-9344.
Thank you, Customer Service
