“The cover for our shelter was deteriorating. We prolonged its life with tarps purchased at a nearby store but when the doors began to fail, it was time to act. We considered a pre-built utility shed but $9500 was a lot for wood storage! There was nothing wrong with the Shelter frame and a new cover was very affordable.
Our new cover was delivered quickly. My wife proceeded to remove the old and install the new and was done in 3 hours.
We may have to adjust the frame slightly to tighten the cover but otherwise....perfect!”
Dear Peter,
Thank you so much for taking the time to give us a 5-star rating on your Replacement Cover for the Garage-in-a-Box RoundTop® 12 ft. x 20 ft. x 8 ft. Standard PE 7.5 oz. Gray. We truly appreciate your feedback and support.
Once again, thank you for your fantastic review. It means the world to us and we're grateful to have customers like you. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us.
Best regards,
ShelterLogic!
Thank you so much for your excellent 5-star rating, Dan! We appreciate your positive feedback on the Replacement Cover for the Garage-in-a-Box RoundTop® 12 ft. x 20 ft. x 8 ft. Standard PE 7.5 oz. Gray. We're thrilled to hear that after 7 years, the original cover held up well against heavy snow and constant sunlight. Your experience confirms the durability and reliability of our product. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing our product!
“This cover was the perfect replacement as it fit perfectly and came with replacement ratchets. I was less than two hours doing the replacement by myself and was quite easy. I highly recommend this product!!”
“I bought a 12x20x8 replacement cover so I could have a door at both ends of the full unit I had bought before hand. It works great but it will be better once I get the correct size of the full unit.”
Hello Anthony,
We are very sorry to hear about this! Please note that we strive to provide a quality product and can assure you that this is not a common occurrence, and we will be using this feedback proactively. We always suggest that when an imperfection is noticed, submit a warranty claim, and have one of our warranty reps review it and provide a solution. Our customer service team can also help you with your request. They are available 7 days a week on 1-800-932-9344.
https://www.shelterlogic.com/support/forms/warranty-claim/
Thank you so much for taking the time to leave us a rating.
“Shelter logic is great!! Ive had my shelter for probally 20 years. 15 of those years went thru 2 hurricanes. sandy and irene My shelter is in decent shade and the cover just lasts. I moved and its in partial shade and a tree branch took out the weathered cover. The tubing is great and We love it and got a new cover and back in action!”
Hello Erik,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Thank you for choosing ShelterLogic!
“Its the cheapest one they have. tears pretty esay. the last one lasted about three years. I should have gotten the higher grade tarp but I cheaped out.”
Hello Scott,
Thank you so much for taking the time to leave us a rating. Yes, we do offer more permanent covers such as the (14.5 oz PVC and 21.5 oz PVC), which are much stronger and have much longer life expectancies and warranties. If you are using your shelter as a permanent structure, then this will be a more suitable option. If you would like to discuss this in more detail, please feel free to start a live chat or give us a call on 1-800-560-8383.
Thank you for your feedback!
