“We live in Maine, I assembled this in one day by myself not recommended but I did it. We received some heavy snows 12+ low temps - 20f this past winter. The cover held up through it all. Once the snow was over go inside pushed up a little and out on the sides and the snow slide right off. You can't go wrong with this Cover Kit.”
Hello,
We are awfully sorry to see that you are unhappy with your cover. The replacement cover does include a one-year warranty and if anything goes wrong within that time frame, we strongly suggest submitting a claim.
https://www.shelterlogic.com/reg
Hello,
We are awfully sorry to see that you are unhappy with your cover. The replacement cover does include a one-year warranty and if anything goes wrong within that time frame, we strongly suggest submitting a claim.
https://www.shelterlogic.com/reg
Hello Dennis,
We are very happy to see that you are pleased with your Replacement Cover. We would like to thank you for taking the time to leave this review and for choosing Shelterlogic!, Customer Service
Hello Tammie,
We are awfully sorry to see that you are unhappy with your cover. The standard cover does include a one-year warranty and if anything goes wrong within that time frame, we strongly suggest submitting a claim. Our warranty department does work hard to treat every claim fairly and consistently, which is why they do not consider claims outside of the warranty period. We do offer replacement cover kits in Standard, Heavy-Duty, and Ultra-Duty material. If you would like to discuss any of this in more detail, our customer service team is available 7-days a week at 1-800-932-9344.
Thank you, Customer Service
