“Excellent, personable, and professional service provided by the technician (Ny). Ny took the time and effort to alert me to the progress of inspecting the Furnace and AC systems. Technician, Ny, was another example of the knowledgeable personnel representing the Shipley Energe Company. Very pleased.”
“My brother is still waiting for a call back from Monday 7-29. The technician told him he needs a new AC unit that should be covered by the warranty. He was told someone would call him the next day (Tuesday) to schedule it. He’s been getting by with a couple window units.
I need to revise my review. I was not aware they were waiting to see if the same unit was in stock. It was not in stock, so they are going to replace the unit with an upgraded one at no additional cost. The sales service representative was very responsive and accomodating. I apolagize for jumping the gun. Shipley gets 5 stars from us!”
