“Charged for a service that should have been resolved when they came out 3 weeks ago. Charged for a part replaced 3 weeks ago because it failed due to them not correcting the issue the first time. Called in to complain about poor service, given the option to receive a call back due to long eait times. Nearly 24 horus later and still no call back.
If I could give Shipley energy negative stars I absolutely would.”
“Hi! I just got a chance to go down to look at the oil tank a few days ago, but couldn't find your mail so I didn't respond right away. I noticed that the clear tapes where the technician wrapped them around the pipes where the leaks are are not working. There is at least a streak of oil running down the side of the oil tank. I was pretty sure your technician cleaned streaks of oil on the tank the last time he came to repair the leaks, I think, in Novemeber. Now, the clear tapes are wrinkles and it looks like there are oil underneath them. I could feel some oil on the pipe below the clear tape. I don't think the pipes were repaired well enough by your technician.”
“Was charged over $250 for a technician to come out after the propane was delivered and our cellar reeked of propane gas. This is after I stuck with Shipley after the worst Christmas of my life last year when we had a leak outside they did not find and made me call a plumber only to find out that there was no leak inside. Ten days with no heat and frozen pipes. Will find a new provider.”
“It was disastrous!! The tank was full but driver still forces 9 gallons in tank causing it to overflow from my tank inside the basement. Possibly damaging my property and causing unnecessary maintenance.
. My whole house smells like oil and my belongings were damaged and affected by the oil getting on to it. A clean up crew came out late move a lot of stuff around and throwing items away due to oil leak.”
“Not sure why my property was allowed to run out of oil when it is on automatic refill.
This is actually not acceptable in my opinion !!!! Not a happy camper for sure”
