“I paid for express shipping on 4/25 and it’s now 5/21 and I have yet to receive my order. I have sent emails and reached out to Customer Service and can’t get a straight answer.”
“Ordered the Guide XL as I have a large head. The fit of frame seems correct however I find myself constantly having issues with the glasses sliding down my nose. As a professional fishing guide, having both hands on a net getting ready to assist a client with the potential catch of a lifetime the last thing I really want todo is have to be pushing my glasses back up on my nose as they are slipping . Love the built in cord and polarized lenses on the water but slightly annoying be pushing glasses up on my nose all day.”
“I paid for expedited delivery. This did not happen. My complaint and request for the expedited delivery fee were never replied to.
Excellent products.
Flawed customer service.”