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ShipAid Delivery Guarantee 3.26 Reviews

4.8 Rating 24 Reviews
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Read The Hatch Chile Store Reviews

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

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Phone:

575-635-4680

Email:

support@hatch-green-chile.com

Read The Hatch Chile Store Reviews
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Joan M
Verified Reviewer
“Product arrived well packed.”
Helpful Report
Posted 1 year ago
Michael T
Verified Reviewer
“I need to be better staying on top of delivery time! Fla sun is not good for frozen food!”
Helpful Report
Posted 1 year ago
Gerri G
Verified Reviewer
“Our orders of Hatch products are always delivered promptly and the frozen foods are still frozen. Excellent shipping source!”
Helpful Report
Posted 1 year ago
Jessica H
Verified Reviewer
“Very fast shipping! The box was in perfect condition!”
Helpful Report
Posted 1 year ago
Tracy G
Verified Reviewer
“Great experience. Fast delivery”
Helpful Report
Posted 1 year ago
Dennis L
Verified Reviewer
“Everything ships on time and in perfect condition”
Helpful Report
Posted 1 year ago
Rochelle D
Verified Reviewer
“I would have liked to be informed when the package was to arrive. I was out of town and our rellenos thawed out. They were still good, but knowing when the delivery would be, would have been very helpful. A better box, with a frozen ice pack would have been a good thing too. The cheese place in Wisconsin, send their cheese in a thermal bag, with a frozen ice pack in it, all in a box.”
Helpful Report
Posted 1 year ago
Hi Rochelle, Thanks for your honest feedback. I'm sorry to hear that the contents were thawed when your shipment arrived. We always send out emails with tracking information when the package ships. By chance, did you receive that email? We also ensure that at least 5 lbs of dry ice and the insulation in the box are included. I hope this helps to explain our shipping process. Please let us know if there is anything we can do for you. -The Hatch Chile Store
Posted 1 year ago
MaryLee H
Verified Reviewer
Author didn't leave any comments.
Helpful Report
Posted 1 year ago
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