Fresh Live Mussels 900g-1kg Reviews

4.4 Rating 294 Reviews

About Wright Brothers:

We have been supplying London’s best chefs for over 20 years. With the launch of ‘Wright Brothers At Home’ in 2020 we now proudly deliver the same quality seafood to thousands of homes up and down the country.

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Phone:

020 3855 5300

Email:

athome@thewrightbrothers.co.uk

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“Many broken and a few dead had to throw 1/3 away usually comes packed in a box and much fresher also had to de beard quite a few . Normally far better than this”

3 Helpful Report

Posted 10 months ago

Hi Nick, Thank you for sharing your experience with us. We're truly sorry to hear that the mussels you received were not up to the usual standard and that you had to discard a significant portion. We strive to provide fresh and high-quality seafood, and it’s disappointing to know we didn’t meet that expectation for you this time. Your feedback is invaluable, and we will certainly address these concerns with our team. A member of our customer service team will be in touch to discuss this further. We appreciate your understanding and hope to earn your trust back in the future. Best regards, The Wright Brothers Team

Posted 10 months ago

Author didn't leave any comments.

1 Helpful Report

Posted 10 months ago

Thank you for your wonderful review, Jane! We're so glad to hear that you loved the Fresh Live Mussels. Your feedback means a lot to us, and we can’t wait to welcome you back for another delicious experience! Best regards, The Wright Brothers Team

Posted 10 months ago

“Excellent. Fresh, juicy, really good. (Important to pay attention to the packaging message that advises open mussels should not be discarded immediately. Very few, after cooking, are actually dead.)”

2 Helpful Report

Posted 11 months ago

Thank you for your excellent review, Ruth! We're so pleased to hear that you found our mussels fresh and juicy. Your note about the packaging is spot on! It’s important to handle them correctly, and we're glad you took that into consideration. We appreciate your feedback and hope to see you again soon! Best regards, The Wright Brothers Team

Posted 11 months ago

“Big plump mussels”

3 Helpful Report

Posted 11 months ago

Thank you for your fantastic review! We're so glad to hear that you found the mussels to be big and plump. It's always our goal to deliver top-quality seafood. Best regards, The Wright Brothers

Posted 11 months ago

“Very disappointed with the Mussels . They arrived in bags instead of in a vacuum container . Lots of cleaning and also a large amount of them broken or not will open . The good ones were very nice and plump .”

2 Helpful Report

Posted 11 months ago

Thank you for sharing your thoughts, Michel! We're sorry to hear that the mussels didn't arrive as expected and that you faced some issues with them. Our customer service manager has been in contact. We're glad to know that the good ones were to your liking, and we truly appreciate your feedback. Best wishes, The Wright Brothers

Posted 11 months ago

Author didn't leave any comments.

2 Helpful Report

Posted 11 months ago

We’re delighted to hear you loved the Fresh Live Mussels. Best wishes, The Wright Brothers

Posted 11 months ago

Author didn't leave any comments.

1 Helpful Report

Posted 11 months ago

We're delighted to hear that you enjoyed the Fresh Live Mussels. Best wishes, The Wright Brothers

Posted 11 months ago

“very disappointing. at least 35% had to be discarded before cooking and another 10% once cooked. those that were edible were not particularly juicy or tasty”

2 Helpful Report

Posted 1 year ago

Hi there, Thank you for taking the time to share your experience. I'm really sorry to hear that a significant percentage of the mussels had to be discarded and that those you did try didn’t meet your expectations in terms of flavor. We genuinely strive for high quality and freshness in our products, and your feedback is invaluable in helping us improve. Please know that we take your comments seriously and will share them with our team. We appreciate your input and hope you'll consider giving us another chance in the future. If A member of the team would like to contact you about the experience if this is okay please email - athome@thewrightbrothers.co.uk Best regards, The Wright Brothers

Posted 1 year ago