I'm really sorry to hear that some of the tiles arrived chipped.
We strive to ensure all our products meet high standards, and it's disappointing to know this wasn't the case for you. We have contacted you personally about this, and we would love the opportunity to resolve the issue.
Regards,
Joanna
“These look good now they’re up but there were lots of broken ones on delivery and they had a tendency to break when cutting too - not ideal when the shape dictates they be cut to work as a splashback above a worktop. Broken ones were replaced speedily by Tile Mountain though.”