“I only needed ten tiles maximum and Covid has put a big delay on getting our kitchen finished so they haven’t been fitted yet but they are utterly beautiful”
“I bought the Riga Patchwork Tiles and unfortunately one of the packages contained broken tiles. Tile Mountain was absolutely wonderful and got replacements sent out to me the next day. Cannot fault the customer service!”
We are sorry you are unhappy with the tiles on this occasion.
We have been unable to replicate the scenario described with our Quality Control Team.
Please contact us if we can be of further help.
“Tile Mountain customer service is very good. Sample tiles arrived in timely manner with no issues. Placed main order about a week later and same delivery experience, with only one tile cracked. Spoke with TM who arranged a replacement no questions asked and where very apologetic about it. My area was approximately 6.5 Sq meters.”
