“I bought the Riga Patchwork Tiles and unfortunately one of the packages contained broken tiles. Tile Mountain was absolutely wonderful and got replacements sent out to me the next day. Cannot fault the customer service!”
We are sorry you are unhappy with the tiles on this occasion.
We have been unable to replicate the scenario described with our Quality Control Team.
Please contact us if we can be of further help.
“Tile Mountain customer service is very good. Sample tiles arrived in timely manner with no issues. Placed main order about a week later and same delivery experience, with only one tile cracked. Spoke with TM who arranged a replacement no questions asked and where very apologetic about it. My area was approximately 6.5 Sq meters.”
“We purchased tiles from Tile Mountain. The delivery was fast. Upon inspection we found some tiles were cracked. We called to the office after the replacement grace period, but they still replaced the tiles quickly without any hassles.
The customer services team were extremely helpful, and professional in their conduct.
The tiles are of a good quality and very fairly priced.
We can highly recommend this company.”
“We purchased tiles from Tile Mountain. The delivery was fast. Upon inspection we found some tiles were cracked. We called to the office after the replacement grace period, but they still replaced the tiles quickly without any hassles.
The customer services team were extremely helpful, and professional in their conduct.
The tiles are of a good quality and very fairly priced.
We can highly recommend this company.”
