We apologise you are unhappy with the service, we attempt to give all our customers the best aftersales service and offer competitive pricing on our products. If you require any further assistance please contact our customer service team.
We apologise you are unhappy with the tiles you have received, we would expect the tiles to be subject to a slight tolerance however this should not affect the overall finish of the tile. If you would like to discuss this with a member of the team please contact us.
We apologise that the goods were delayed in transit, We employ a third-party courier to make all of our deliveries and apologise that these did not arrive when specified. If you would like to discuss this further with a member of the customer service team please contact us.
“No issues with the product, however I had everything planned for a particular date when the day before I was expecting delivery I was called to say my tiles would be another month due to an error in the warehouse. Very disappointing”
Thank you for your feedback regarding your experience. We apologise that the goods were delayed and this affected the project. If you would like to discuss this further with a member of the team please contact us.
“This is the second time I have had these tiles, so I do like them. However the condition these arrived in was appalling. I have sent two emails to customer services with pictures and no reply . I did this as soon as the tiles arrived but still no reply. As we are doing a building project it is difficult to know whether to use tile mountain again.”
