We are sorry to see that your order suffered some damage in transit. We can see that a refund has been processed as requested, but please give our customer service team a call if you wish to discuss this further.
We are sorry to see that you have received some damages to your order. Please get in touch with a member of our customer service team and advise how many damages you have received, and we will be more than happy to send your replacements.
“Tiles came with damaged boxes so tiles all fell out! Tiles had black marks on the edge of some but not others and half the tiles were bowed in the middle and not straight! Wouldn’t buy from here again!”
We are sorry to see that your order has arrived with some damaged packaging and that you are unhappy with the tiles you ordered. Each box of these tiles contains 15 tiles with a repeating sequence every seven tiles of one plain tile, plus six different shades, all featuring a burnt edge frame. If you wish to discuss this further, please do get in touch with our customer service team.
“Great service tiles were delivered on time.
Unfortunately would rate the delivery service as very poor the driver was so rude if i was here i would sent him packing with the goods manners cost nothing.
Would been 5 stars if not for the driver”
We are sorry to see that you have been sent tiles from different batches. We can see that you have already spoken to a member of our customer service team, and this has now been resolved.
