“Opted for a Karen Cabin last year, all our interactions with TUIN were spot on, fast replies to emails, delivered when they said they would, delivery guy was friendly and helpful. Construction was fast to start with but flooring, roof abd shingles took a few days, in total took about 3-4 days. We did have a broken pack of shingles, TUIN sent a replacement straight out. Have been working in the cabin for a few months now and love it, lovely and cosy in the winter thanks to a heater and cool in the summer thanks to the double doors. Really happy with the Cabin and TUIN.”
“The experience with Tuin has been exemplary from ordering to delivery to support. Other companies could learn from this. The product is of excellent quality and surprised how well it went together. The shingles do take some time but the construction itself is only around a day! Email questions have been promptly answered and always helpful. I will definitely be using them again for other products.”
“From ordering through to delivery everything was handled promptly and professionally with the guy delivering my cabin arriving when he said he would and managing to get a large package right to my front door. Building my cabin could not have been easier, with everything going together perfectly, even the doors went on without the need for any adjustment. The shingle roof looks brilliant, is simple to figure out but is about the hardest part of the job physically. All told the cabin took myself and my brother in law a day to erect, fitting the shingles the better part of two days on my own and a day for the floor.I am absolutely delighted with the finished cabin and can not recommend it and the service I received from Tuin enough.”
“Fantastic cabin , can't stop looking out at it ! Really pleased at the quality of the wood and how solid it all is. Pretty simple to put together and any queries were answered almost instantly even out of hours. Had a slight problem with a split door panel on delivery but that was replaced with no hassle. Great back up and advice.”
“Really pleased with the Karen log cabin. The manufacturing of this product was great quality making it enjoyable to put together. Had done some research before purchasing so didnt have many questions but any queries I did have were answered quickly and efficiently. Would 100% recommend the Karen and we look forward to making memories in ours!”
“after seeing and reviewing a lot of other suppliers cabins i settled on the Karen, i thought the deal was too good to be true but have been very pleased with the whole experience from ordering to completion. it was easy to erect and managed to have it up with the roof on over the weekend. My one disappointment was that there were 2 lenghts of wood missing from the pack but thankfully an extra length was provided which needed the joints making prior to fitting, Tuin did offer to send missing parts out but i chose to use spare which was fine. The quality of the wood and the fitting of each part is excellent and for the cost compared to others ive been in is great. I would recommed this product.”
