“Bought the Jos corner log cabin for my wee boy so he & his friends had somewhere to hangout. Found the cabin really easy to build & an enjoyable experience. Once the first pieces were down & the levels right it was so easy to build. All the pieces just interlocked together without any issue. Instructions were good and the you tube videos helped if we were unsure. We sent an email to the team cause we thought we were a bit missing they responded straight away & put us straight, our mistake but they were extremely helpful and knowledgeable. Shingles took a bit of time but once you worked out what you were doing it was a breeze. I would definitely recommend Tuin. I'm hoping one of our friends or family will buy one so we can help build. Great quality & looks amazing in our garden. Thanks the all at Tuin”
“Excellent product no bad parts and fitted together and stained by myself in two days. Make sure watch the links on how to put together as instructions aren't the best. I made contact with Tuin as the delivery company never got in touch at all even though i rang them 3 times and asked for them to give me a time window on delivery. I specifically asked for the driver to call an hr out but when he arrived he said he wasn't told too. My point is the delivery company could do better. Apart from that the driver dropped where i asked and was very helpful. Very happy with the end result. Thanks”
“Overall very please with our Jos Cabin. Assembly is not quick, but with care was not too difficult, and the result looks great. Only one small thing of concern is the glass in the door and windows - it is very thin and I think will have to be replaced for safety. Only other negative was delivery - cabin arrived a day earlier than scheduled with very little warning. It was then offloaded and left on the footpath at the end of the drive, completely blocking the car in. This meant that the cabin had to be removed from its packaging and manually moved and restacked in a suitable location until we could assemble at the weekend. Overall though, happy with our purchase.”
“Whilst we were researching summer houses on the internet we came across the Tuin website and discovering they were just up the road in Norfolk, we decided to go and visit and see for ourselves. We are so glad we did. We met Richard who is a mine of information on everything, including planning permission. Who knew you could possibly need planning permission to put a summerhouse in the garden? Not us but Richard put us straight and kept us on the right side of the planning regs. We ordered a Jos cabin and it was delivered bang on time by a great driver who got his little forklift up our drive to place our pallet exactly where we needed it. The cabin was built by husband and daughter and went up in two days, the expertly cut logs made it very straight forward. Shingling the roof took another two days but absolutely finish the roof perfectly. They give the roof a very professional look. The part that took the longest - painting! We used Sadolin superdec and put four coats on the outside. The incessant rain and the time between coats made it seem like it was taking forever but it was worth it. The cabin now looks absolutely smashing, we love it (especially the dog!) and could not be happier with our purchase. From start to finish Tuin were great, the videos were very helpful and if we couldn't find a video then the Tuin team answered our queries very quickly, even at the weekend. Fantastic product, excellent quality and value for money, would recommend Tuin to everyone. Thank you.”
“Quite a challenge for a 68 year old. Nevertheless when all the parts were sorted it looked straight forward. I would have preferred a complete instruction book with the Jos Log Cabin as I ran into difficulty with the door - not putting the frame in first. Consequently I had to dismantle parts of the frame to make it fit. It's important to get the foundation correct as this can lead to problems later, as it did for me. I did not screw the frame onto the base wood but this actually helped me later when the door did not fit straight. I would have liked to see someone fitting the ridge tiles as this would have helped me hide the felt nails on my first attempt - I removed those you could see later and refitted new shingles. I recommend sealing the sides at the bottom which will not be seen under the floor to stop any water that might seep under the cabin - prior to fitting the floor. Also lay plastic under the beams of the floor and insert polystyrene insulation between the beams before laying the wooden floor. This should keep the cabin warmer. Others have said 3 days to finish but with bad weather and the problems I have mentioned, the whole construction has taken me 5 days. Nevertheless it looks great in the garden and I will be uploading my efforts to 'You Tube' in due course.”
“We are delighted with our cabin. A good size and fantastically well designed. Great quality materials. I love the overhang at the front. Very Dutch. Our builder was very impressed with the quality too. Great service. Great product. Recommended!”
“I cannot thank Tuin enough for being such a brilliant company! The website is very helpful for anyone thinking of buying a summerhouse. I emailed Tuin on a Sunday before I had even ordered anything, with several questions about the product and delivery, and within 5 minutes I had response with all the answers. Following the order, delivery was arranged and I had a phone call a couple of days before to say roughly what time. The next day, I had another call to say there had been a slight delay and delivery would be later on the same day. After a bit of trouble (which meant my husband running down the road and having to jump in the cab and direct the driver!) the pallet was carefully delivered onto the drive. I then spent a week or so painting the logs with 2 coats of Sadolin. If I ever buy another summerhouse, I will definitely have it pre-treated!! Now to the build. Neither my husband or myself would have been able to build this on our own. We employed a builder who was very experienced but had never built a log cabin before. He made the base with wood posts and a wood frame. We organised all the logs to make it easier to find the right pieces. It's not always clear from the diagram which pieces are which and it took all 3 of us to work out what went where. When all the walls were up, there were 2 logs left and we realised something had gone wrong. I emailed Tuin and again, they got straight back to me. I sent photos so that they could check each side and they agreed to talk to the builder the next morning. Next day following a conversation with Tuin, it was all sorted and the roof went on. Unfortunately we now have a problem with water seeping under the cabin from the edge of the base. This isn't a design fault but a fault in the base design. Our builder was very diligent and obviously wanted to do a good job but it wasn't easy even for him. I completely understand why Tuin recommend building it yourself, because at every stage I was reading the instructions, checking the videos and all the information available. Our builder was very patient but I found it very stressful! He's coming back to see how he can sort the seepage problem. The summerhouse is painted now and I'm trying to decide how to decorate the inside”
