“Everything was handled very efficiently by TUIN, from ordering through to delivery. We employed an experienced carpenter, who managed to construct this sizeable cabin and build a wooden base and insulated pine floor by himself, with only a small amount of assistance, mainly with carrying and lifting materials. There were one or two technical problems, easily overcome. The website was was informative and helpful throughout to all concerned, both as an aid to purchase decision making and as a technical aid. Generally speaking, this would be a two person job, one of whom would need to be a proper tradesman or an advanced DIYer. The carpenter commented that, in his experience, the overall quality control of the finished materials was excellent, and he was keen to build more of the same. Six months on, we are still very pleased with the result.”
“I cannot recommend this product and company highly enough. Fantastic website with all the information and advice you need the biggest dilemma is deciding which cabin to order. After much debate on the appropriate cabin we settled on the Blackpool with 58mm logs. As for installation myself and my wife done this ourselves over a weekend following the guidance provided within the packaging and website. I was somewhat concerned at the start of the project in all honesty as whilst I am a capable DIYer I would say that I have never attempted anything like this previously, fear not, follow the instructions and you will be fine. The end result is just awesome, better than I could ever have imagined. We are now looking forward to enjoying the additional space this will provide and look back with great satisfaction in the decision we made and fun we had making it happen.”
“Fantastic !!! From the choice of cabins to the final installation Tuin have been excellent. The initial ordering process from the website was easy. Delivery was prompt, the driver accommodating and pleasant. He placed the large pallet exactly where I wanted it. The cabin was exceptional value and of exceptional quality and I have really enjoyed the experience of putting it together. The website has offered lots of useful tips on the construction and my wife is overjoyed with the finished building. I cannot speak highly enough of this company or its products.”
“I have just erected the Blackpool log cabin. Excellent product, sturdy 54mm logs. The window and door joinery is far better than I expected. Easy to put together. We took the trouble to clear treat every log, roof and floor board even though we have since given two coats of stain. I think that Tuin could do the clear treatment as an extra. Would definitely recommend this company.”
“From start to finish, the process has been rather simple. Ordering was arguable one of the hardest parts purely down to my indcision about which cabin to order! Let me start from the beginning... Within minutes of placing the order, I had an email with a proforma invoice attached advising that the payment wont be taken until a week before confirmed delivery and that the delivery company would be in touch. A few weeks later (i orderd this for be delieverd 4 weeks later) i hada call form the delivery company advising on delivery date and a provisonal time for delivery. FastForward to the delivery day... What can only be described as a juggernaught turned up on my street with a self propelled forklift for transport. The delivery driver was sound and quickly had the cabin off loaded onto my drive. Before commencing the build, i had read the instructions cover to cover, back to front and read ALL of the info they will send on the confirmation email - dont skip it, it will make your life so much easier. one thing i will say, sort the pieces first before you start to build, it took about an hour for this cabin, other may take more/less. READ THE INFO ON THE WEBSITE ABOUT FITTING FOUNDATIONS!! this was the simplets yet most time consuming part about the initial phase of the build! the rest is self explanatory! the cabin itself is light and spacious, the window can be swapped on either side (the middle window pops off to make lifting it easier!). All the materials are really good quality and sturdy and the build itself was rather straight forward, with 3 of us on it, it took about 4 hours to get to the point of putting roof boards on! There are a fer splits in the logs here and there but this is expected as it is an inherent property of wood but that being said, none of the splits were through and through. Overall, incredible happy with the finished product!”
“Really pleased with the product. Well worth spending time treating the wood before erecting the building. Instructions are a bit basic but the online advice helps.”
“The purchase and building of my Blackpool log cabin has been has been fairly pleasurable from beginning to end. Although there was some confusion over how I should order an extra layer of logs, this was sorted out quickly and efficiently. Delivery by a huge truck was made to us in a small village with narrow lanes with no problem and the package was placed exactly where we wanted it. The build went up fairly easily and carried out by my wife and I, both of us in our sixties. Trying to follow the build instructions that were supplied was not really very helpful, so there were a number of visits to the website for clarity and reassurance. Removal of the windows from the frame was essential to instal that unit as it was too heavy to lift, something we should have considered before struggling to move it from the front of the house to the rear garden. We chose to use Sikkens to protect the wood. It is worth it, but it does take forever if it is to be done to comply with the instructions. We chose to insulate the floor and the ceiling as advocated for a doubled glazed cabin, but this is where my only real complaint arises. The Blackpool cabin comes with 58mm logs and it is doubled glazed, but most of its frontage is occupied by the two full-height doors and two side panels. Of these, one third of the area is made of panels that do not seem to be much thicker than 15mm wood paneling. This, I am sure, will negate the thermal efficiency of the double glazing, 58mm logs and insulation under the floor and in the ceiling. I will be adding an extra layer of something to the inside of these panels which might ruin the aesthetics, but it is pity energy efficiency is not integral to the design of this cabin. All in all, a good experience and I am pleased that we chose Tuin for their helpfulness, efficiency and honesty. Neal Boniface”
“We decided on a log cabin last year & visited six potential suppliers. We came close to ordering when in fine print we found most were self offload at roadside without exception all required monies with initial order & when we entered 'problems with xxx cabins' on google & saw the results we decided to reconsider our purchase. By chance we found Tuin on google & arranged visit & after a chat with Richard & much deliberation we decided on a 58mm log double glazed Blackpool cabin. To position cabin the garden level was reduced, sleepers placed to hold back soil & concrete strip footing & engineering brick perimeter walls laid 20mm larger than footprint to allow for small overhang of profiled foundation beams. Hardcore infill & concrete floor then placed with a shingle french drain to perimeter. Our intention was for spring delivery & erect in warmer months. With advertised price reduction period ending we ordered & with short projected delivery we received unit early January, with payment only required five days before delivery. Unit arrived on fork lift & with aid of four sets industrial rollers positioned in garage under the tolerant & skillful guidance of Paul the delivery driver. As minor tears to covering we opened ends of package to allow air flow to avoid staining. After about three weeks we noted a cold dry period so decided not to wait until spring so spent a day unpacking & stacking all timbers in reverse order in garage. A couple of broken tongues on wall logs were glued & cabled tied in position to cure, any logs with shakes or minor twists were stacked to use in lower part of build, all listed parts included in package with no missing items.Even though we had chosen tanalised foundation beams the lower wall logs were all given two coats impregnation fluid which did not discolour natural timber. On chosen day the erection team John & myself with a combined age of 143 years with three hip & one knee replacement between us commenced build. We stacked logs adjacent to site as required on trestles to avoid bending! We reached to apex height & covered with tarpaulins for the night. On second morning assisted by my grandson Mathew we positioned heavier apexes & purlins with ease. All roof board ends were mitred on chop saw to achieve a perfect ridge.& screwed in position. Perimeter of roof was lined with tanalised battens & 25mm celotex placed, all covered with breathable water proof felt.The front elevation doors & fixed glazed panels took a little longer to complete. Again all sides sheeted overnight from the elements & over the course of next few days Embadecor Rusic Oak stain applied to walls & shingles to roof were placed. As roof boards covered it is important to make template of all joints to avoid nailing into tongue & groove when fixing shingles. To date three coats to main walls & two coats to front elevation placed without a log getting wet during the build before weather finally stopped play. No complaints as for complete period we only had one day's rain & temp 17 degrees when shingles were placed in February ! We spent long time viewing Tuins information blogs & would recommend this to all before proceeding with build & purchased Irwin grip clamps shown on video to deal with twisted logs which are a must have tool easily dealt with these. In fact all the machined joints were excellent with minimal persuasion needed using the supplied knocking blocks throughout to avoid damage to tongues. The side windows are joinery class with an excellent tilt & turn arrangement. We spent some time reviewing finishes & wanting to retain natural log effect eventually decided on Embadecor Rustic Oak stain. This is an excellent product being easy to apply (keep dry brush to feather edges of boards after few minutes) the colour & finish is superb, external shakes appear sealed by three coats currently applied, finish is more of a waxed appearance rather than gloss. End grains of wall logs have had four coats to date & complete cabin will be given a further coat during summer when cabin settled in. The profiled foundation beams greatly assist the build & we have used a thick rubber dpc to seal to brickwork, pity they are supplied in 3m lengths requiring jointing on all sides.Corners of beams were fixed with galvanised metal brackets & cleats to butt joints. We have purchased tanalised floor beams, 40mm cellotex insulation, sterling boards for floor & laminate flooring to complete internal build & will lay slabs / brick weave to front of cabin which will be when weather is warmer. To summarise an excellent product admired by everybody who has viewed all commenting on finish of product. There are no prizes for time taken so irrespective of age take your time & enjoy the experience we certainly have in all aspects of the build. With storm Doris we did experience some rain penetration on glazing bars to front elevation, this was reported to Tuin who as with other queries dealt with in an exped”
