“4 stars for us. This is a great cabin and fantastic quality. The only down side are the instructions for erection. The team pre delivery are great and very helpful even delivering to France. Delivery team great too. After sales is by way of email at the weekends and the replies are almost immediate so thats great too. The erection instructions are very very basic and rely on you having some knowledge or previous experience. We learnt a great deal from Richard as we experienced problems it would have be even better if this information and tips came before the problems arise. So overall great product and service.”
“I am delighted with the quality of my log cabin, it is good value for money and Tuin customer services were excellent at all times. I would like to thank Karen and Richard in particular for dealing with my order professionally and with great efficiency at all times. I will recommend Tuin to my friends if they are looking to purchase this type of product. I would like to say that the instructions could be clearer but this is a minor issue as the log cabin build is almost self explanatory. Best Regards Tom”
“Excellent product, excellent service and very straightforward to erect. I really appreciated the telephone advice from Richard to build the base. Once we got that right, the cabin went up very quickly. The finished product is extremely impressive!”
