“Excellent product fantiastic forklift which got down my narrow drive with no problems assembled wih no problems but watch out for weird window handles they have a weird way of getting to the fixing screws, overall extremely pleased with the cabin and experience.”
“was just about to order a log cabin from a well known british company when the wife spotted tuin. being a builder i could not belive the spec that was offered to me as standard(doubel glazed,real secure locks,tilt and turn windows,t/g roofing 58mm logs. i was so glad that we went with tuin,the cabin went together effortlessly,the delivery driver was very helpful,and we are very pleased (so are grand children) with the cabin.i would not hesitate to recomend tuin to anyone wanting a log cabin,thank you tuin.”
“Received delivery back in April, was more than a little concerned about a 40ft trucks navigation around the country lanes and low bridges to gain access to our property however he came via the country lanes and left by way of the low bridge, Trains continued to run after he went so we assumed he left the bridge intact I proceeded to unpack and it rained. I decided to coat the whole pile with a preservative before erecting, and it rained, that took forever I used 2.8 mtr concrete fencing gravel boards bedded in concrete for the periphery of the base which made getting a accurate and level base much easier filling the center in after the periphery was cured. I had ordered hard wood profiled base timbers, these came in fabricated 3mtr lengths which bugged me a little as the cabin was 3.4 x 4.4mtrs so the jointing dented progress a little,building was simpleun till approaching the apexes when on the last layer I discovered a split timber I had put to one side early on intending to bury it down near the base however it is now an unfortunate feature high on the back wall. At this stage I had to call in assistance to lift on the apex and roof trusts the 73 year old muscles were somewhat over taxed but this was the only real assistance required to build the Blackpool log cabin apart from tuning the window frame the right way up when i realized the hinges were upside down (cataracts you know) Insulated the roof with celotex and laid a tongue and groove floor (took nearly as long as the initial preservative but in the dry). Three coats of Kingfisher K-X10 inside and out, built a brick fire place installed the wood burner & telly. I am now recuperating in an armchair in a very smart log cabin”
“Superb customer service and excellent product, The cabin was delivered on time, no parts were damaged or missing, The instructions could be a bit better but overall a superb product.”
“Review of Blackpool log cabin from Tuin 28/4/16 We wanted a log cabin so that my wife had more space for her hobby of sewing and specifically making Quilts. So I started reviewing the various sources on the Internet. After visiting many websites I was impressed by the amount of information available on the Tuin website, this all seemed very sensible and honest. None of the standard log cabins were quite what we wanted so we looked at a bespoke one. The sales team at Tuin were very helpful, over a period of a few weeks we got a number of quotes as we chopped and changed what we wanted, but unfortunately at the end of it all we decided that the additional cost was not justified so we opted for the Blackpool. The delivery was excellent with good communication on the day and the packing was secure with only 2 minor breaks in the outer plastic wrap. My son in law and his wife helped us with the build. First job was to open the package and check all the parts against the packing note, we found a few differences and sent an e-mail to Tuin at 16:34 and received a reply at 16:48 explaining why there were differences and assuring us that if any parts were incorrect they would send them out straight away. We carried on with the build and at the end of the day we did have all the parts necessary to complete the log cabin. I would advise that as you unpack the parts and check them against the packing note you also consider where the parts will go. The very nature of timber means it will have knots and other marks, also there will be splits (as explained by Richard on the Tuin website) or warpage, at the unpacking stage you can start to decide where in the build they will go i.e. out of sight or low down (the weight of the logs above will straighten any warpage). Two short lengths of the wall timbers were also supplied for protecting the logs when banging them together with a rubber mallet (one for the centre of the log and one for the corners). The build went very well especially considering this was Easter weekend and it rained for a few hours almost every day. The instructions provided with the log cabin were good and easy to follow, but as always instructions are never perfect for everybody, we had one question when fitting the doors and sent an e-mail 15:05 on Easter Sunday (fully expecting to not get a reply for a few days, but we could still carry on with the build) we got a reply from Richard 10 mins later!!!!! Our son in law (who had erected four log cabins in the past) said that this was the best manufactured log cabin he had put together. Now I am in the process of installing and insulated floor and false ceiling, plus getting a certified electrician to install a consumer unit, sockets and lighting. When the weather stays dry for long enough I will treat the outside with Sadolin, I have already done the inside. This was an experience, it took far longer than I expected and also the treatment went on different to what I expected (only having treated fence panels etc before), I found that cutting in was far more important than even with normal decorating, though the inside treatment was clear it stained any wood it touched and was still visible after being re-treated (luckily the wall I started on will be covered) I found I needed to rub any spillage off straight away. Also cracks and knots hold the treatment (though its fair to say that I may also have been a bit heavy handed to start with) so that after a few hours when I went back to check I found drips from them, but they had dried by then so I could not remove them easily. I would suggest keeping a good eye on what you have already treated so that you can clean up any drips before they dry out. Overall we are very pleased that we went with Tuin and the experience has been good, we would and have recommended Tuin to friends and neighbours.”
“A very good product, with extremely sturdy windows, which were far superior to rivals. Any problems were quickly resolved, an the communication with the company was excellent. Really good value for money, especially with offer price and free shingles”
“Very good level of contact from the Tuin sales people and accommodating with our delivery needs and constraints. The delivery arrived on the correct day and was off loaded with no trouble due to the drivers expertise even though our site is not an average destination. The product was as I expected, all parts fitted together very well indeed, (we did self assembly), and now it's finished it looks just the job. If I needed a second cabin I would certainly buy this one again.”
