“The quality of the product was excellent, but the instructions could have been more informative. Had I been less knowledgable of this type of construction I would have struggled with the erection. I am nonetheless very satisfied with the end product.”
“The log cabin was delivered on time without any issues. My only concern was that it was not possible to check for damage or missing pieces. However no worries as when the inventory was checked there were no pieces missing or any damage. The instructions need to be studied carefully before commencing the build. The build whilst time consuming was very enjoyable and anyone with decent DIY skills should have no problems with the construction. I opted to pay extra for proper floorboards which made a big difference to the finish. The quality of the timber is excellent,the only advice I would give is to do the build quickly from receipt to avoid the longer timbers from warping. I had never used felt shingles before but once I understood how to fit them ,whilst it takes a lot longer to fit them the finish is far superior and looks so much better than felt. This cabin is excellent value for money when compared to the silly prices offered by local garden centres”
“We are SO happy with our log cabin and the entire journey from start to finish. The delivery was at our convenience, and although we were very stressed about it and the possibility of the cabin being able to be got to our build site, the delivery guy was AMAZING the busy road and 1/2 mile down dirt roads to our allotment just wasnt an issue for him... he was still smiling. We had been worried about the build too, but found it went up so easily! The quality is second to none and customer contact/service fabulous! Tuin are the best! Highly recommend them.”
“A 5-star experience from beginning to end. I found it easy to select and order the right cabin from the website. Customer services were extremely helpful when I needed to change to delivery date. The delivery driver was really helpful. I unloaded and checked all the components and laid them out in build order. I watched the excellent and very helpful instructional videos before starting. The cabin was so easy to assemble, went together beautifully, and was completed in one day single-handed by a 65-year-old!! On day two I fitted the roofing shingles (which look great) and the next day we had a storm with 80mph winds - all secure. I fitted the floor the following day, then spent a few days painting. Its a superb cabin, great quality, looks amazing. Totally delighted with the whole process. and really pleased I ordered from Tuin.”
“Excellent service from Tuin from advice when ordering to delivery. The Britt log cabin is gorgeous and fairly straightforward to build. The Embadecor Timber Stain was very easy to apply with a roller (and using a brush to get into the grooves!) and does seem to go a long way. We added the annexe on the side for bikes and both look really nice. Thanks Tuin - very happy customer!”
“Delivery - we are in a difficult location, inaccessible to an articulated lorry. The driver brought the package to us on his Moffat forklift nearly 800 metres and because it can move sideways he could get down a narrow lane and through a narrow gate. Assembly - all very straightforward, as long as you check that it is level and square as you go. A bit like scaled-up Lego! A couple of the logs were slightly twisted but the interlocking process ensures that they sit straight in the assembled building. The advice to paint/treat the timbers before assembly was good advice - that way every surface was treated without needing to paint into the cracks. Altogether very pleased with the product.”
“Bought the Britt for workshop use and very pleased with the quality and how easy to erect. Decided to fit a window afterwards as a bit dark because of position in garden. Would definitely recommend the product for quality and ease of erecting.”
