“From the very friendly and professional delivery and exquisite crate packaging alone, I knew I had picked the right company. Instructional on-line video and printed instructions made the intuitive build even simpler. The quality shone through at every stage of the build. I am absolutely delighted with the end product. Well done Tuin!”
“The Britt Log Cabin arrived promptly and was erected by an approved person and his mate. It has now been painted with preservative and looks beautiful.”
“I purchased the Britt log cabin and have installed it myself, being 63 and female it shows that it is not difficult to do if you take your time and read the instructions, although I would recommend using the internet as well as enclosed instructions. The only problem I encountered was checking the components when unpacking the list said 54 Roof boards and I only had 44 but after some measurements I decided I only needed the 44, but this did cause considerable worry and nearly a phone call for extra boards. I also found the shingles for the roof just enough but could have done with another pack as I had to utilise every bit to get an edging. I would also recommend an under layer of ash felt to give longer durability. Overall it is a very good purchase and I am very pleased.”
“A labour of summer love! The customer service and delivery process from Tuin could not be faulted and I would highly recommend them. Nothing was too much trouble and communication excellent. I built this small log cabin on my own having a minimal knowledge of carpentry. I think if you had no knowledge and concerned in tackling something as big and maybe expensive then I'd suggest you consider calling in someone. I took my time, I had no rush and carefully considered each stage....the instructions are very basic but the videos, blogs and Richards many articles helped greatly. The tips are really good - separate parts, group them, read about the Door frame, adding shingles, adjusting doors etc. Overall, I am extremely pleased with my little log cabin and would highly recommend this excellent company”
“Have just finished putting up my Britt Cabin and where do I begin, first the delivery was first class, delivered right to my drive, second the packaging was very secure with no damage caused, all the component's were there and was really simple to erect, I also would like to thank the girls in your company who helped me out any time I needed advice, your customer service is superb. Now before I bought from Tuin I looked at many other sites and read loads of reviews but decided to go for the Britt and I am over the moon with this product for the price, although price is important I believe that the quality from this company is the best selling factor, the quality of the timber, flooring, roofing and roof tiles are second to none. I have had great comments from all my friends who have come round to see the Cabin and I would not hesitate to recommend to anyone looking to buy a QUALITY Log Cabin Thank you Tuin from a very happy log cabin owner”
“Tuin customer services were a pleasure to deal with. Our cabin was delivered with no problems - my partner put it all together after watching a few videos on the website. Looks lovely & we are so pleased with it. Painted in walnut Embadecor stain on the outside and clear inside with a whitewash paint. Now to relax in it & enjoy our new summerhouse. Looking at getting another product from Tuin, highly recommend.”
“Very pleased with my new cabin. Delivery was excellent, driver very helpful and ofloaded it right on the drive. The finish / quality is excellent with everything fitting like a jigsaw. I managed to build it my self in around 5 hours, then a further 3-4 hours fitting the shingles and a few trim bits and pieces and a final couple of hours laying the floor inside. There was enough spare floor timber to build a nice set of shelves inside. The doors were an absolute joy, I fitted the frame during the build then the doors later as it was easier that way on my own. Very simple to offer the hinges up to the frame and drop in the pins to secure, Simple !! doors fitted with no hastle or adjustments needed. I would recomend Tuin to any one who asks.”
“Bought the Britt log cabin fully expecting to have to work out construction myself as you tend to have to do with these things but I did have a query regarding the roof trim which the reply was next to useless thus I worked out that myself. The website instructions are pretty vague as are the ones included in the pack. The quality of the floor planks was hit and miss and the free roof shingle offer did not include a dedicated ridge shingle. I was impressed with the delivery though but if you have no carpentry experience and layout experience I would not take on the endeavour. Just accept you are paying for raw materials and go from there albeit the basic logs go together as described. I now have a smashing log cabin which was the goal so I can now stop grumbling plus with a little maintenance it will last years and years.”
