“A fantastic experience useing this company and their product, I was informed of the delivery date which was adhered to, l was told at what time to expect the load, Stephan the driver brought A 40 ft articulated lorry to our village and with the help of his fork lift truck positioned the load exactly where I indicated, all within twenty minutes. The instructions were extremely easy to follow and all relevant parts extremely well packaged. The build quality very good. I thought I may need the services of my son, but managed the complete build on my own. (Age 77) I highly recommend the company.”
“Very quick and afficiant delivery. The log cabin came well packed and once opened it was clearly numbered to match the instruction. My log cabin was up with shingles on by 3.30 , so quick and trouble free. Good quality.Very Happy with my purchase.”
“After reading review after review on basically every shed, log cabin ever made I settled on this log cabin from Tuin. Delivery was prompt and efficient from an extremely helpful driver, the look of dread on my face as I saw the massive flat packed pallet of what was my cabin must of been a picture, however after unpacking it me and my mate started what I can only describe as a very easy build, we had completely built the cabin including the roof in less than 5 hours, shingles on the following day, it looks complicated but it isn't, it's extremely well built and with a little care and attention it will last for years. Tuin upgraded the flooring for me at no extra cost free shingles and loads of spare wood, if you have doubts on wether you can do this well you absolutely can its just a big puzzle that slots together. Tuin is very professional company, give them a go”
“Britt cabin review. Delighted with this cabin, excellent quality, easy assembly single handed took 3 days to complete. Read the instructions then read them again. I laid all the parts out on the lawn which then started to make sense to the build. About to start on the external stain. There was a few minor blemishes on some of the logs but these were soon sorted with a bit of sandpaper. Delivery was faultless with an extremely obliging and helpful driver.”
“My overall experience was good and would recommend the product However there are a few points to consider Delivery although a day late moved from late afternoon to following early morning was speedy, efficient and very helpful Packaging excellent and the suggestion that all items should be checked and laid out in order should be adhered to I found the instructions and videos a little haphazard and I'm a professional engineer It's though bits of info have been added at different times without any thought of order. It would be a great help if the paper instructions had a project plan introduction sheet to explain where to begin You have to read and watch the videos over and over again to get some meaning into the build once started and after one phone call the build was easy. It is important that the base is level as suggested and some time should be allocated to this task The quality is superb and we are very pleased with the cabin One point worth mentioning is that the video instructions for the installation of roof shingles is not applicable to straight edged ones and I had to piece together bits of info from the shingle manufactures video and Richards notes In following IKO's instructions I ran out of tiles On contacting the support team they quickly ascertained from my photos how many I needed to complete and sent them foc by post Brilliant customer support Overall a fantastic product, it took longer to build than I thought but i do check, check and check again before doing anything Delivery great, support staff helpful and efficient Finished cabin a delight”
“Delivery spot on - well engineered - good quality wood and machining - assembled it by myself in 3 days (including initial proofing during build) without any problems - very pleased with the result!”
“A really superb cabin. It arrived on time and well packaged and was already sorted in order. The quality of wood was superb and when the cabin was assembled there were only a few spares left as there was no need for them. It was easy to assemble and when we needed help the team were quick to respond to a query. The build was fairly straightforward, the only confusion we had was that we couldn't find any half-planks to start at the bottom. It turns out that we needed to use full planks and had worked it out by the time the team got back to us. The felt tiles are superb quality as well and were very easy to assemble. We opted for the flooring as well, and there were plenty of spare boards to choose if you want to match grains. We are very pleased indeed, and having researched for months as to which cabin to go for, the Tuin cabins are far and away the best value. Enjoy!”
“Absolutely thrilled with our log cabin. Delivery was perfect, labelling of every part made everything so much easier and the quality is superb - way beyond our high expectations. However, we are 70 and 60 years old (my apprentice) and consequently the 5 hours erection time was never going to happen and it's developed into a very pleasant hobby for us, with only balancing on the roof proving to be a bit of an obstacle. It is admired by everyone who sees it and very different from every other "summerhouse" we looked at, far superior for the cost. It might be worthwhile having a "summerhouse" labelled section on your website, it would be a great pity for people seeking one to assume the log cabin didn't fit the bill. Thank you Tuin, excellent in every way.”
