“I have had my sonic toothbrush for just over 1 year and I love it! Its compact case makes it so easy to travel with. It’s effective with three different settings to choose from and the timer is so handy with 30 second blocks so you don’t go too long on one area while brushing.
Unfortunately my toothbrush recently malfunctioned and the vibration stopped working. I contacted the customer service team who were extremely helpful. From their speedy reply to helpful information on how I may have been able to fix my brush, to then supplying me with a replacement within a couple of days, I cannot fault them!”
Thank you so much for your kind words and positive feedback Ruth! We're thrilled to hear that you've been enjoying your sonic toothbrush and that our customer service team was able to assist you promptly and effectively. Your satisfaction is our priority, and we're here to help anytime you need assistance. Thank you for choosing our product!
“I'm afraid I had to give this toothbrush away. It cleaned my teeth very well, but I found the noise in my head very loud and vibration of it was very uncomfortable especially if the brush touched my lips, gums or tongue.”
Thank you for sharing your feedback. To address the issues you experienced, we recommend using the sensitive setting until you become more comfortable with the sonic vibrations. If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team.
“I had never used an electric toothbrush before. Initially the vibration was a shock and uncofortable but I soon got used to it. It does seem to be an improvemnt on a manual. The product seems of good qulaity although teh replacment heads are clearly overpriced.”
Thank you for your feedback! We're glad to hear that you found our electric toothbrush to be an improvement over a manual one. We appreciate your input regarding the replacement heads and will take it into consideration.
“Toothbrush is great so far, however it did arrive with a broken travel case. Customer service were really speedy when we contacted them about it and they said they would send a replacement case but so far no update and we haven’t received anything yet.”
Thank you for your feedback and for bringing this to our attention. We apologize for the delay in sending the replacement travel case. Rest assured, we're working diligently to resolve this issue and ensure you receive the replacement as soon as possible. We appreciate your patience and understanding.
Thank you so much for giving our Graphite Grey Sonic Toothbrush a fantastic 5-star rating! We truly appreciate your kind feedback and are thrilled to know that you are happy with your purchase.
“Superb. I was sceptical at first. How good could it be vs my regular electric toothbrush. Well it blows it away. The 48,000 oscillations per minute make your teeth feel as though you’ve just had a professional polish. So good.”
Thank you for your kind review and feedback Gav! We are thrilled to hear you are enjoying your new Sonic Toothbrush! Your support and custom mean the world to us. Thank you!
