“I believe I ordered wrong brushes ,I thought all your brush heads were the same
I’ve the green toothbrush and brush doesn’t rotate ?? Just cleaning like non battery brush”
We're grateful for your feedback Paula, and we can see the issue with your toothbrush from the image provided. Our dedicated Customer Service team has reached out to you via email to address your concerns promptly.
“As with the toothbrush, its packaging and accessories, I find all to be quality looking and in performance and a pleasure to use. My dentist and hygienist were very complimentary of my teeth at my last appointment.”
Thank you for your wonderful review Stephen ! We're delighted to hear that you're pleased with the quality and performance of our toothbrush and its accessories. It's fantastic that your dentist and hygienist have noticed the positive difference in your teeth. Your satisfaction is our priority, and we're glad our product is contributing to your dental health. If you have any further feedback or need assistance, please don't hesitate to reach out. Happy brushing!
“Item was what it was supposed to be - three replacement tooth brush heads .Delivery by Amazon dreadful . Left outside back door on a windy farm yard in North Yorkshire where they promptly blew away ! It would have helped if the delivery person had simply knocked and just
handed the package to me ! Hence one star .”
Thank you for your feedback. We’re sorry to hear about the issues you experienced with the delivery of your order. While we strive to ensure a smooth process, it seems the delivery service fell short in this instance.
We understand how frustrating it can be when a package isn’t delivered properly. Our customer service team has contacted you via email so we can arrange for a replacement and address this with our delivery partners to prevent such issues in the future.
Thank you for bringing this to our attention, and we hope to resolve this for you promptly.
Thank you so much for your kind words about our sonic toothbrush Rosemary! We really appreciate your support.
Please reach out if you ever need anything at all.
Thank you for your kind words! We're delighted to hear that you were satisfied with our customer service. If you have any further questions or concerns, please don't hesitate to reach out.
