Hi Laura, thank you for taking the time to send us on a review. I can see our CS team have rectified this issue for you now. Once again, we sincerely apologise for any inconvenience caused, we're always here to help if you need anything at all.
“I have struggled to learn how to use it properly. A video showing the angle to hold it at and how to point the jets behind your teeth would be very useful.”
Thank you for taking the time to leave us a review Jennifer. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with one of our products, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
Thank you for taking the time to leave us a review. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with one of our products, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
Thank you for taking the time to leave us a review Anne-Marie. We appreciate your custom and support. We are very sorry to hear you have had a negative experience with one of our products, please reach out to our CS team at customerservice@spotlightoralcare.com and we'd be delighted to chat and get this sorted for you as quickly as possible!
“Sadly, a waste of money. Fiddly to fill, pressure even on pulse is pathetic compared to the waterpik. The ioniser is just a gimmick for me. .third or fourth time of use the reservoir collapsed. Told Spotlight. 24 hours later no reply. Service as poor as product”
Hi Les, thank you for taking the time to leave us a review. Our CS team would be delighted to help here as this is not the norm and should not have happened. We are very sorry for any inconvenience caused. Please don't hesitate to pop our team an email and we'll get this sorted right away. Thank you for your patience.
