Thank you so much for your lovely feedback! I’m really pleased to hear that your Water Flosser is working well for you. We hope it continues to make your oral care routine easier and more enjoyable! ~ Suzanne
Thank you so much for your wonderful feedback Sade! We’re delighted to hear that the Water Flosser with UV Steriliser is helping reach those tricky spots and that you’re so happy with the results.
We really appreciate you sharing your experience!
“I am not too impressed with the quality, material feels too cheap and really miss a pause button. When you turn it off, you have to push multiple buttons to get it started again. If I would buy another waterflosser I would be happy to pay more and get something more solid. Though this one work and I just get on with it for now.”
Thank you for taking the time to share your feedback. We really appreciate hearing your thoughts and are sorry to hear that the flosser hasn’t met all your expectations. We take feedback like yours seriously and will pass it on to our product team as we continually look to improve the design and functionality of our products. Your comments about the material and the pause feature are very valuable. We’re glad to hear that it works for you in the meantime, and we hope you continue to enjoy the benefits of the product.
Thank you for your feedback Katie. A member of our team has reached out to you directly regarding the 2-minute timer issue so we can assist further and ensure your flosser works as it should.
“UV sterilisation is a big plus but otherwise the design is not great. Having to cycle through settings is messy if you accidentally move up a notch. Release button for attachments badly placed. USB C would be much better than proprietary power cord.
Poorly designed and overpriced.”
Thank you for your detailed feedback Dave. We’re glad to hear that you like the UV sterilisation feature.
We’re sorry to hear that aspects of the design didn’t meet your expectations. We appreciate you taking the time to share your thoughts with us and we’ll be sure to pass them on to our product development team.
