“Absolutely love my replacement UV Water Flosser. Thank you so much for your understanding and offer to replace my old one. I use my Water Flosser every day along with Spotlight Whitening Tootpaste & powder!”
Thank you Paul for your lovely kind review. Our customer service team were happy to help and we are thrilled to hear that you love our UV Water flosser.
“I’m really disappointed with this product. It’s not powerful and isn’t a substitute for flossing with tooth floss. It did not clean in between my teeth and my teeth did not feel as clean as they would after traditional flossing. This product is a complete waste of money and false advertising in my opinion.”
We are very sorry to hear that you are unhappy with our UV water flosser. This product is designed to target plaque, banish bacteria and stimulates gum circulation. If there is a fault with the device please reach out to our customer service team.
“The flosser id generally satisfactory, apart from the threading on the water container. It can take time to get a tight secure connection with the upper part.”
Thank you for your feedback! I’m glad to hear the flosser is working well overall. We appreciate you pointing out the issue with the threading on the water container and will take it into consideration for future improvements.
“Excellent so far.
It would have received 5 stars if it came with 2 sets of the basic attachments so more than one person can use it. Although I have since purchased an extra set.
Spotlight were badly let down by their logistics carrier (Amazon) as original product was delivered to the wrong address.
However, I dealt with Jacqui in Customer Service and she was magnificent and really helped us get a replacement sent out with a different carrier who delivered promptly!
Still getting used to using a water flosser without choking - but that's just me being an idiot!”
Thanks for your review! We’re glad you’re happy with the product and appreciate the feedback on the attachments. Apologies for the delivery issue, but we’re happy our colleague Jacqui could help resolve it.
“I had high hopes for the Spotlight Water Flosser, but sadly, it fell far short of my expectations. Despite the sleek design and promising claims, it’s no more effective than simply swishing water around your mouth. The pressure isn’t strong enough to dislodge plaque effectively, making it feel more like a novelty than a serious dental tool. The water can feel very cold causing sensitivity in my experience. For the price, I expected far better performance. Save your money and stick to traditional floss.”
We’re really sorry to hear that the Spotlight Water Flosser didn’t meet your expectations.If you haven’t already, please contact our customer service team so we can help address your concerns.
