We’re sorry to hear the UV light has stopped working after such a short time. That’s definitely not the experience we want you to have. Please contact our customer service team, and we’ll assist with resolving this issue for you as quickly as possible. Thank you for bringing it to our attention!
Thank you for taking the time to leave us a review. We are very sorry to hear that you are disappointed with our water flosser. If you are experiencing any issues with the device please reach out to our customer service team who will assist you.
“This isn't worth all the hype. It doesn't reach between all teeth, and the amount of water that spray out of your mouth, its not an eye task to do twice a day,”
Thank you for your feedback, and we’re sorry to hear that the product didn’t meet your expectations. We understand that everyone’s needs are different, and we appreciate your honest thoughts.
“My dentist is pleased with my teeth since I’ve used this flosser which is great but I’ve deducted a star as this is the third one I’ve had. The first two have developed faults. Customer service has been great though and replaced both faulty ones. Hopefully the third one will be better.”
Thank you for sharing your experience, and we’re so glad to hear your dentist is pleased with your oral hygiene. We're glad our customer service team was able to assist with replacements. We hope the third one works perfectly for you, and we’re here if you need anything else!
Thank you for your feedback! We're sorry to hear about the issue with the UV feature. Please get in contact with our customer service team, and they'll be happy to assist you.
