Thank you for your wonderful review! We're so glad to hear you're happy with your purchase and enjoying the flossing experience. If you need any further assistance, don't hesitate to reach out!
“I bought this water flosser for my husband as I had previously bought one for myself a few years ago and thought it was very good. This new and improved model is excellent which has now prompted me to buy another . I would highly recommend it . I would give it a 10 out 10”
Thank you so much for your kind words! We’re thrilled to hear you and your husband are enjoying the water flosser. Your recommendation means a lot to us, and we really appreciate review! 😊
“Received replacement after initial one stopped pumping water. Excellent after sales service. Always think good after sales is the mark of a company. Thanks for replacement.”
Hi Nicholas, Thank you so much for your kind words! We're thrilled to hear that you're happy with the replacement and our after-sales service. We truly believe great customer service is key, and we're always here to help. If you need anything else, feel free to reach out!
“Awful it was faulty on arrival could not fit the flosser head in water kept spurting out so I am very unhappy and still waiting for customer service to respond to my emails . Having tried so many times to get the flosser head in , it then broke inside so have not been able to use at all. Very frustrating & incredibly disappointing. I also think the design is not good having to unscrew the whole bottom part to refill water .”
Hi Tania,
We appreciate you taking the time to share your thoughts on our UV Water flosser, although we're disappointed to learn of your less-than-ideal experience. A member of our Customer Service team has contacted you via email to delve into your concerns and endeavor to rectify the situation promptly. Your feedback is invaluable to us, and we're fully dedicated to ensuring your contentment.
Thank you for your feedback! We're glad to hear that you find our product easy to use and effective. If you have any questions or need assistance, don’t hesitate to reach out!