Thank you for your feedback! We're sorry to hear about the issue with the UV feature. Please get in contact with our customer service team, and they'll be happy to assist you.
“Really pleased with my water flosser. It's much easier to use than the previous version and I like the addition of the UV steriliser. Very happy with my purchase.”
“A great design. The steriliser is fun (not sure if it's more than a gimmick, but I use it anyway). Holds masses of water, is super-easy to clean (unlike Waterpik) and cleanses gums with power and simplicity. However, unless you have a USB port in your bathroom, re-charging is a slight pain.”
“Really enjoy using this as it feels a different level of clean. Only problem is the water holder is very difficult to screw back on. it takes a few times to get it level, feels like it hasn't been sized properly. I got soaked a couple of times because of this when i first used the device. It might be faulty.
The ordering and delivery process was very easy and on time.
My son bought a cheaper version elsewhere that doesnt hold as much water and it's annoying to run out before doing your whole mouth.
Overall I would recommend this item.”
Thank you for your detailed feedback! We’re glad you enjoy the clean feeling and had a smooth ordering experience. We’re sorry to hear about the issue with the water holder and will pass your comments on to the team for review.
