REPAIRED COMPONENT Reviews

4.7 Rating 34 Reviews

Visit Product Page

Phone:

909.931.9686

Email:

joel.m@upscaleaudio.com

Location:

2058 Wright Avenue,
2058 Wright Avenue
California
91750

Visit Product Page

“Excellent everything!”

Helpful Report

Posted 5 years ago

Niel Nielsen

Verified Reviewer

“Fast and very fair repair. Excellent communication. Thank You.”

Helpful Report

Posted 5 years ago

Author didn't leave any comments.

Helpful Report

Posted 5 years ago

“My remote for the Prima Luna preamp started eating up batteries in a few days. Upscale Audio asked me to send it to them as it was still under warranty, and they would take care of it. I had it back in a few days good as new. This is the level of customer service that keeps me coming back.”

Helpful Report

Posted 5 years ago

“I purchased an amazing PL Dialogue Premium Preamp that unfortunately got sick. However one call to Upscale Audio they had me explain what was happening to John T in service. I had a return label sent to my email and the next day my preamp was on it's way back to Upscale. A big thanks to John T in service. He fixed the problem fast, emailed me about what he found and shipped it right away. Great help and fast service from everyone at Upscale Audio Thanks Dan McCabe”

Helpful Report

Posted 5 years ago

Isreal Washington

Verified Reviewer

“Repaired it and it’s playing in tip top Shape.”

Helpful Report

Posted 5 years ago

“Fast service only gone 10 days impressive Thanks Guys”

Helpful Report

Posted 5 years ago

Alan Linnemeyer

Verified Reviewer

“My recent purchase of a demo PL DiaLogue HP required servicing. Brought it in and unfortunately had to bring it back twice as the issue was more involved. Great news was patience and effort were rewarded by JT's knowledge and doggedness towards finding the issue. Sent home with purchase of a new set of newly arrived tubes and the burn-in process begins. It was a substantial effort and a chunk of time but very pleased again and hope for years and years of trouble-free operation.”

Helpful Report

Posted 5 years ago