REPAIRED COMPONENT Reviews

4.8 Rating 45 Reviews

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Phone:

909.931.9686

Email:

joel.m@upscaleaudio.com

Location:

2058 Wright Avenue,
2058 Wright Avenue
California
91750

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Matt Stringer

Verified Reviewer

“Such a fast turnaround. Upscale actually fixed and shipped back ON the day they received my PrimaLuna Amp. Fixed perfectly and it is back home singing where it belongs...thanks”

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Posted 5 years ago

“I have owned it now for 4 months and it still does not work. I’ve paid an IT expert approx $300 and still nothing, plus all the calls to your store. Unfortunately I’ll likely be sending this back.”

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Posted 5 years ago

Mircea Gafencu

Verified Reviewer

“Outstanding customer service, very professional and timely manner solution. It's really a great experience in such a challenging times.”

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Posted 5 years ago

“Excellent everything!”

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Posted 5 years ago

Niel Nielsen

Verified Reviewer

“Fast and very fair repair. Excellent communication. Thank You.”

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Posted 5 years ago

Author didn't leave any comments.

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Posted 5 years ago

“My remote for the Prima Luna preamp started eating up batteries in a few days. Upscale Audio asked me to send it to them as it was still under warranty, and they would take care of it. I had it back in a few days good as new. This is the level of customer service that keeps me coming back.”

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Posted 5 years ago

“I purchased an amazing PL Dialogue Premium Preamp that unfortunately got sick. However one call to Upscale Audio they had me explain what was happening to John T in service. I had a return label sent to my email and the next day my preamp was on it's way back to Upscale. A big thanks to John T in service. He fixed the problem fast, emailed me about what he found and shipped it right away. Great help and fast service from everyone at Upscale Audio Thanks Dan McCabe”

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Posted 6 years ago