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Posted 4 years ago

Hi there, Thank you for your recent review. We are sorry to hear that the e-liquid you ordered has not met your expectations as we pride ourselves on producing the highest quality liquids for our customers, any and all customer feedback is graciously accepted. Naturally, we would like to find out more information so we can continue to provide excellent customer service and support. Our Friendly Customer Care Team will be more than happy to receive your call on 0161 413 0370, or drop us an email on customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 3 years ago

“have not received full order yet”

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Posted 4 years ago

Hi there, Thank you for your recent review, all customer feedback is greatly appreciated as it helps us to make useful changes to our services. We will of course log this discrepancy with our warehouse to make sure this does not happen again. We apologise for any inconvenience this has caused. All information regarding deliveries has been posted on our website. Our warehouse has been experiencing some delays with customer orders and reduced staff due to COVID-19 safety recommendations and delays in our couriers’ networks. Please contact us if you are experiencing delivery issues we will investigate with our warehouse and couriers to resolve these issues. If you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 3 years ago

Suzanne Shone

Verified Reviewer

“Excellent as usual”

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Posted 4 years ago

Hi there, Thank you for the excellent review! I’m glad that you are enjoying your British Gold Tobacco e-liquids! We pride ourselves on producing the highest quality liquids for our customers. Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email customercare@vipcig.com or give us a call on 0161 413 0370! Kind Regards Grant VIP Customer Care

Posted 3 years ago

“great product”

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Posted 4 years ago

Kevin Fillingham

Verified Reviewer

“Only oils I ever use. First class but delivery time is not as quick as it used to be. Even before COVID-19.”

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Posted 4 years ago

Hi there, Thank you very much for the five star review! It’s great to hear that your British Gold Tobacco e-liquids arrived within the expected timescale! We hope that you like your new product. If you have any queries, please do not hesitate to give our friendly VIP Customer Care team a call on 0161 413 0370 or drop us an email to customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 3 years ago

“very good value a top quality product second to none service and super fast delivery thank you”

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Posted 4 years ago

Hi there, Thank you very much for taking the time to write such a positive review about your VIP experience! We aim to provide the best service and get your order to you as quickly as possible. All feedback is very greatly appreciated. If you ever require any advice or assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or email customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 3 years ago

“Prompt service, as usual.”

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Posted 4 years ago

Hi there, Thank you so much for the great review. We are glad to hear that you are enjoying your VIP products and that you are happy with the service provided by the VIP Customer Care team. We aim to provide excellent service to each and every customer! If you ever require further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 3 years ago

“I’ve used this juice for 4 years now, and found it easy to order online, while all the shops are closed, wouldn’t used any other Juice.”

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Posted 4 years ago

Hi there, Thank you for the excellent review! I’m glad that you are enjoying your British Gold Tobacco e-liquids! We pride ourselves on producing the highest quality liquids for our customers. Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email customercare@vipcig.com or give us a call on 0161 413 0370! Kind Regards Grant VIP Customer Care

Posted 3 years ago

British Gold Exclusive Tobacco E-Liquid Reviews