“Good value for money!! Good email response service!”

Posted 4 years ago

hi there, Thank you so much for the great review. We are glad to hear that you are enjoying your VIP products and that you are happy with the service provided by the VIP Customer Care team. We aim to provide excellent service to each and every customer! If you ever require further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Fresh cool taste.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for the excellent review! I’m glad that you are enjoying your triple Menthol Ice e-liquid! We pride ourselves on producing the highest quality liquids for our customers. Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email customercare@vipcig.com or give us a call on 0161 413 0370! Kind Regards Grant VIP Customer Care

Posted 4 years ago

Angela Barrett

Verified Reviewer

“Great taste if you receive them 16 days and still not arrived... terrible delivery service ended up trying new product from different seller and happy as just as good or better.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for the excellent review! I’m glad that you are enjoying your triple Menthol Ice e-liquid! We pride ourselves on producing the highest quality liquids for our customers. Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email customercare@vipcig.com or give us a call on 0161 413 0370! Kind Regards Grant VIP Customer Care

Posted 4 years ago

Kay Chisholm

Verified Reviewer

“This is the best flavour for me. Good service even in these times. Only one negative. I ordered six in strength 16 unfortunately three of them were 0 strength. Hoping my next order will be ok.”

Helpful Report

Posted 4 years ago

Hi there, Thank you for contacting us regarding your order. Please accept our sincerest apologies for the mix-up. When you have a spare moment, please give us a call and we will have this rectified. If you have any additional questions or queries, please don't hesitate to contact us on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Richard Beardmore

Verified Reviewer

“Excellent liquid and lovely flavour for menthol Vapers.”

Helpful Report

Posted 4 years ago

Hi there, Thanks for the review. It’s great to hear that you have found the VIP liquid for you! All customer feedback is very greatly appreciated. Please keep an eye on our website for exciting deals and new products! If you have any queries, or ever require assistance, please do not hesitate to get in touch with the friendly VIP Customer Care team by dropping us an email on customercare@vipcig.com or you could give us a call on 0161 413 0370. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Really good service our E-Liquids arrived in a couple of days”

Helpful Report

Posted 4 years ago

Hi there, Thank you very much for the five star review! It’s great to hear that your Triple Menthol Ice e-liquid arrived within the expected timescale! We hope that you like your new product. If you have any queries, please do not hesitate to give our friendly VIP Customer Care team a call on 0161 413 0370 or drop us an email to customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“I ordered 2 weeks ago and still waiting”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your recent review, all customer feedback is greatly appreciated as it helps us to make useful changes to our services. We will of course log this discrepancy with our warehouse to make sure this does not happen again. We apologise for any inconvenience this has caused. All information regarding deliveries has been posted on our website. Our warehouse has been experiencing some delays with customer orders and reduced staff due to COVID-19 safety recommendations and delays in our couriers’ networks. Please contact us if you are experiencing delivery issues we will investigate with our warehouse and couriers to resolve these issues. If you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Havent received goods yet, despite having had an email off you stating they'd been dispatched 2 weeks ago and sent several emails to customer services and still no response. If I could give it less than 1 I would!!”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your recent review, all customer feedback is greatly appreciated as it helps us to make useful changes to our services. We will of course log this discrepancy with our warehouse to make sure this does not happen again. We apologise for any inconvenience this has caused. All information regarding deliveries has been posted on our website. Our warehouse has been experiencing some delays with customer orders and reduced staff due to COVID-19 safety recommendations and delays in our couriers’ networks. Please contact us if you are experiencing delivery issues we will investigate with our warehouse and couriers to resolve these issues. If you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Triple Menthol Ice E-Liquid Reviews