“Used this e-liquid for many years, like the taste”

Posted 4 years ago

Hi there, Thanks for the review. It’s great to hear that you have found the VIP liquid for you! All customer feedback is very greatly appreciated. Please keep an eye on our website for exciting deals and new products! If you have any queries, or ever require assistance, please do not hesitate to get in touch with the friendly VIP Customer Care team by dropping us an email on customercare@vipcig.com or you could give us a call on 0161 413 0370. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Took 2 whole weeks to arrive. Received an email a week after ordering stating the order had only just been dispatched. I now need to order more at this point. I will go elsewhere.”

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Posted 4 years ago

Hi there, Thank you for your recent review, all customer feedback is greatly appreciated as it helps us to make useful changes to our services. We will of course log this discrepancy with our warehouse to make sure this does not happen again. We apologise for any inconvenience this has caused. All information regarding deliveries has been posted on our website. Our warehouse has been experiencing some delays with customer orders and reduced staff due to COVID-19 safety recommendations and delays in our couriers’ networks. Please contact us if you are experiencing delivery issues we will investigate with our warehouse and couriers to resolve these issues. If you require further assistance, please don't hesitate to contact our friendly customer care team on 0161 413 0370 or via customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

“I have been using this product for the past 4 years. I love this nice fresh taste of menthol. Highly recommend.”

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Posted 4 years ago

Hi there, Thanks for the review. It’s great to hear that you have found the VIP liquid for you! All customer feedback is very greatly appreciated. Please keep an eye on our website for exciting deals and new products! If you have any queries, or ever require assistance, please do not hesitate to get in touch with the friendly VIP Customer Care team by dropping us an email on customercare@vipcig.com or you could give us a call on 0161 413 0370. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Brian Hancox

Verified Reviewer

“Fantastic flavour”

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Posted 4 years ago

Hi there, Thank you for the excellent review! I’m glad that you are enjoying your Triple Menthol Ice e-liquid! We pride ourselves on producing the highest quality liquids for our customers. Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email customercare@vipcig.com or give us a call on 0161 413 0370! Kind Regards Grant VIP Customer Care

Posted 4 years ago

“Liquid is great but delivery isn’t so good if you improve on the delivery you would succeed more My delivery took 8 working days to arrive”

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Posted 4 years ago

Hi there, Thank you for the excellent review! I’m glad that you are enjoying your Triple Menthol Ice e-liquid! We pride ourselves on producing the highest quality liquids for our customers. Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email customercare@vipcig.com or give us a call on 0161 413 0370! Kind Regards Grant VIP Customer Care

Posted 4 years ago

Angelika Chwastyk

Verified Reviewer

Author didn't leave any comments.

Helpful Report

Posted 4 years ago

Hi there, Thank you for the excellent review! I’m glad that you are enjoying your Triple Menthol Ice e-liquid! We pride ourselves on producing the highest quality liquids for our customers. Our friendly VIP Customer Care team are always on hand to answer any questions that you may have in relation to our products. If you require any advice, please do not hesitate to email customercare@vipcig.com or give us a call on 0161 413 0370! Kind Regards Grant VIP Customer CARE

Posted 4 years ago

Sheila James

Verified Reviewer

“Very good quality liquid . Good value. Great delivery service.would recommend 100%”

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Posted 4 years ago

Hi there, Thank you very much for the five star review! It’s great to hear that your Triple menthol Ice e-liquid arrived within the expected timescale! We hope that you like your new product. If you have any queries, please do not hesitate to give our friendly VIP Customer Care team a call on 0161 413 0370 or drop us an email to customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

James Houghton

Verified Reviewer

“Liquid is good but customer service is very poor”

Helpful Report

Posted 4 years ago

Hi there, We are sorry to hear that the service you experienced has not met your expectations as we pride ourselves on providing the highest quality customer experience for our customers, any and all customer feedback is graciously accepted. Naturally, we would like to find out more information so we can continue to provide excellent customer service and support. Our Friendly Customer Care Team will be more than happy to receive your call on 0161 413 0370, or drop us an email on customercare@vipcig.com. Kind Regards Grant VIP Customer Care

Posted 4 years ago

Triple Menthol Ice E-Liquid Reviews