“This tile arrived completely smashed. I appreciate that it’s a large tile, but it may well have survived the journey were it not for the fact the actual box looks to have come open during transit. Thankfully, you can put all the pieces together and get a good idea of how it would look, but you can’t exactly hold it up to the wall or take it anywhere to get colour matches!”
“Computer numbers don’t correlate with actual stock. Sent out 32 tiles short and with another 15 cracked/chipped. Did collect them on time for return.”
“Tiles are irregular in size, which looks awful when layed . We’ve had to lift them and dispose of them and opt for another tile. Very disappointing and costly”
Hi Clint,
Thank you for your review. I am sorry to hear that you were having some trouble with your tiles.
I cannot see that we were ever made aware of this sizing issue.
Usually, we are always happy to look into a resolution when made aware.
I am pleased to hear that you were able to source some alternative tiles to finish your project.
Kind Regards, Walls and Floors.
Hi There,
Thank you for your review.
I am sorry this tile was not suitable for your project on this occasion, I wish you the best of luck with your project.
Kind regards,
Walls and Floors.
