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Shipping Reviews

1.8 Rating 562 Reviews
It's two days late from delivery, so I don't even know if they are any good!! ATI is the courier, f*****g useless.
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Posted 3 weeks ago
Sample tile had remnants of adhesive which was impossible to remove
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Posted 3 weeks ago
I ordered samples and they did not arrive. So this was disappointing.
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Posted 3 weeks ago
Although they look good from a distance, it’s just MDF strips covered in what appears to be thin paper. I thought they were actual real wood.
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Posted 3 weeks ago
Hi Shane. Our panels are wrapped with real wood veneer. I am sorry to hear that they were not suitable for you! Please let us know if you need anything else. Kind regards, Walls and Floors.
Posted 3 weeks ago
still waiting for them ordered 2 weeks ago by AIG and item reported missing
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Posted 3 weeks ago
Wrong panels again , 2nd time I’ve ordered from you, took pics when ordered at your shop , got all the proof and the pic of the order your employee showed me , you still got it wrong , it’s pathetic
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Posted 3 weeks ago
Adrian Jackson
Verified Reviewer
The staff are quick to send replacement tiles for damage. But the product knowledge itself is not great. The tiles I chose come in 2 patterns. The tiles are not packaged as left and right, but random. So there is no way of knowing how many of each hand will be delivered. This inevitably leads to an imbalance. I expect the staff to know this important fact and inform customers.
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Posted 4 weeks ago
They are quoted as 150mm but are in fact 146mm so too small. If I’d known ( ie it was said they were 146mm) I would not have purchased the samples.
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Posted 4 weeks ago
Hi There, I am sorry to hear that the samples were not suitable for you. Please let us know if you need anything else. Kind regards, Walls and Floors.
Posted 4 weeks ago