“So purchased 2 x Acoustic panels Beautiful colour...however there are a couple of flaws (dents) so a bit dissapointed
The aliminium champagne end caps i ordered to finish of the edging to the panels.. No instructions what so ever how to install or fix in place..
Please add a video tutorial to your site or instructions within order this would be so helpfull
So the instalation was a guess job!
I have no idea if its on correct or not?
Packaging was good but could be better to state where to cut when opening as the panels were only film wrapped..
I felt the delivery charge was steep..
However update on delivery schedule was informative and prompt and quick
On the upside they look beautiful up.”
“As the item wasn’t delivered on the promised date despite being told it was out for delivery I was forced to cancel as I had to go away before the next delivery date they offered. Unbelievabley I received the email to review the product after cancelling the order , but rubbing even more salt into the wound the email says leave a review for your chance to win an iPad , yet it is now 8th August and the review had to be in by 30th June to be entered into the draw! What a shambles!”
“The reason for my one star review is because it was not delivered despite them assuring me that it would be on the specified date and I received no notification to the contrary and waited in for the entire 14 hours! I was then forced to cancel the order because as I had to go away before the next delivery date offered. But the fact that I received this email to leave a review after cancelling the order is frankly unbelievable and makes me feel that one star is too generous!”
“Gate too small. Online instructions state suitable size is 930mm - 970mm. However, when gate arrived, the instruction read that the suitable size is actually 930mm - 950mm. Gate is fully extended but is still a few mm short.”
“Product fantastic and very easy to fit. However the delivery process is a joke and no-one knows whats going on. I had to insist the delivery company gjve me all they had as they were only going to give me half because their "computer said no"”
